Summary

As a Children’s Brand Ambassador in Tannersville, you will be passionate about providing a personalized and inspiring shopping experience that exceeds the customer’s expectations. You will be a team player who is curious, resourceful, and exemplifies inclusivity.

Responsibilities

• Motivate to drive business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drive business through focusing on the customer at the core of all decisions.
• Support company initiatives.
• Participate in team training to execute business results.
• Utilize “More Ways to Shop” to drive business results and support use of new technology.
• Represent the customer experience expectations in store.
• Deliver a consistent experience aligned to RL Brand expectations by supporting the company and store vision.
• Champion RL core values.
• Support a collaborative environment with the customer at its core.
• Engage in networking to start to build a clientele.
• Provide ongoing feedback to Management on successes and opportunities.
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
• Provide necessary feedback to Management on category opportunities or needs.
• Ensure sales floor and all store standards are met at all times.

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management and co-workers.