Summary

The People Advisor, Rodeo Drive and Osteria will be responsible for providing HR generalist support for the Gucci Rodeo Drive Beverly Hills retail boutique and the Gucci Osteria da Massimo Bottura restaurant. Based in our Beverly Hills Camden Office, the People Advisor will focus on implementing strategic company initiatives and enhancing employee experience in alignment with both the Gucci Worldwide and Kering vision. They will support the company’s client-centric mission by striving to develop and grow performance in such locations.

Responsibilities

• Partner with the Director of Retail People to provide timely HR service to the organization, providing advice on best practices and guidance on the interpretation and practical applications of HR policies, procedures, and legislation.
• Ensure fairness, accuracy, and HR documentation.
• Ensure consistency in all execution of HR policies and practices.
• Create and maintain position descriptions for all roles in key areas to ensure role clarity across functions.
• Coordinate recognition programs and assist with celebrations and tracking of employee milestones and successes.
• Oversee the hiring and separations processes – reviewing all applications, employment offers, and terminations prior to finalizing.
• Process all exit interviews and separation agreements.
• Work with the Director of Retail People to coach and develop the Rodeo boutique and Gucci Osteria population with a focus on development opportunities, leading an effective sales force, driving high selling and service standards.
• Work with managers to create employee development plans and goal setting with managers – reviewing sales performance monthly (Retail).
• Review talent methodology to support and encourage internal mobility.
• Support and coach managers through the performance management process.
• Partner with the Director of Retail People to provide local managers with a “pulse” of the overall engagement of employees and work with managers to ensure proper retention of valued associates.
• Manage the performance improvement process ensuring effective coaching, proper documentation, timely follow up, and outcome (i.e., performance improvement or termination).
• Facilitate New Hire Orientation and partner with Training and hiring managers to create a positive welcoming onboarding and brand experience for all new to the organization.
• Conduct on-site trainings as needed.
• Guide the onboarding process to ensure acclimation to the brand for new hires with 30/60/90-day probationary evaluations.
• Train all new hires on Code of Conduct, Gucci Amplifiers Benefits, Policies, and HR procedures.
• Train Management population on anti-harassment policies and diversity.
• Coach hiring managers on effective interviewing skills.
• Function as a business partner to retail and restaurant senior and mid-level management teams by understanding their business objectives and needs to gain their alignment and support for the effective implementation or new initiatives and systems interfaces between Worldwide Gucci and Kering.
• Participate in HR planning and strategy, proactively identify issues, and develop and implement HR services and solutions, as well as effectively deploy key HR initiatives for the corporate team.
• Have an interest and ability to know how the business works, analyze business trends, and integrate talent management initiatives to impact business performance.
• Build credibility and influence cross-functional partners to achieve goals and maximize their teams and talent.
• Partner with the Director Retail People to formulate business strategies focused on retaining and developing key talent and reducing turnover.
• Provide monthly reports and/or summaries of the business, employee performance and issues, and recruitment needs in areas of responsibility.
• Continuous visits to store and restaurant.
• Support the full sourcing and recruitment process for Team Manager and above in partnership with Talent Acquisition.
• Support recruitment process for boutique and restaurant staff.
• Screen store level candidates.
• Ensure all recruitment needs are conducted in an efficient and cost-effective manner.
• Build and maintain a pipeline of qualified candidates to effectively minimize the time required to fill open positions.
• Review and partner on all employment offers.

Requirements

• Bachelor’s Degree preferred.
• A minimum of 2 years of prior experience in Human Resources functions, including a minimum of 1 year in a management position.
• Relevant experience gained within a fashion luxury retail environment, leading an HR function.
• Demonstrable experience aligning HR goals and objectives with the retail business goals, combined with a strong understanding of the business.
• In-depth knowledge of employment practices.
• Strong employment relations experience managing complex, performance management issues, disputes, and grievances.
• Ability to plan and manage multiple performance management issues simultaneously.
• Follow up on projects and activities on a day-to-day basis to maximize impact.
• Strong interpersonal skills with a demonstrated ability to develop and maintain effective work relationships with all levels of internal and external colleagues.
• Outspoken and open minded with a dynamic work style.
• Ability to influence without authority.
• Ability to work cross functionally in a highly matrix environment to deliver and share results.
• Strong motivation to work for retail and the proven ability to work in a multi-site capacity.