Summary

As a Regional Training Manager for Zegna, you will be responsible for creating and implementing training and development programs for retail staff at all levels to build organizational capabilities and support the company’s strategic business objectives. You will also collaborate closely with HQ to deploy global programs and provide feedback to improve curriculum. The Regional Training manager creates a learning culture that engages and motivates store teams.

Responsibilities

• Identify and assess future and current learning needs through talent assessments, performance feedback, annual performance appraisals, and consultation with managers.
• Work with Retail Leadership for assigned stores to ensure alignment of the learning strategy with overall people and organization strategy.
• Propose learning and development programs and objectives; partner with head office to represent regional needs/requirements.
• Facilitate implementation of appropriate change management initiatives associated with organizational transition activities.
• Act as a coach and mentor.
• Implement Group programs regionally including leadership programs, sales programs, and product training.
• Conduct effective induction and orientation sessions.
• Plan, organize, and facilitate region training and development programs.
• Develop effective training materials as required.
• Monitor and evaluate training programs’ effectiveness (ROI).
• Manage training budget for assigned stores.
• Maintain an understanding of training trends, developments, and best practices.
• Exemplify the culture and values of the Zegna Group.
• Work effectively as a team member with other members of the Human Resources department.
• Facilitate learning events and workshops.
• Champion the business case for learning and talent investment, and continually ensure the learning strategy and infrastructure is flexible to the evolving organization environment.

Requirements

• Minimum 5-7 years’ work experience as a retail training & development manager or extensive retail management experience.
• Bachelor’s degree in a relevant field or equivalent work experience.
• Ability to accommodate travel requirements (estimated 50%).
• Ability to establish effective relationships with a diverse and dynamic client base.
• Ability to manage competing priorities and balance multiple projects in a dynamic, fast-paced environment and respond quickly to feedback with high degrees of initiative and creativity.
• Self-starter with strong initiative, energy and accountability with the ability to work autonomously and in a team environment.
• Project Management skills with a demonstrated ability to lead projects from inception through completion while bringing stakeholders along.
• Strong business acumen and a track record of success in partnering with business leaders.
• Track record in designing and executing successful training programs.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.).
• Excellent communication and leadership skills.
• Ability to plan, multi-task, and manage time effectively.
• Strong writing skills.