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Market:CA - Los Angeles
Industry Segment:Luxury Fashion
Category:Retail Store Management
Seniority:Manager
Job Type:Full time

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. For further information about Gucci, visit www.gucci.com

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

As a Team Manager at Gucci Beverly Hills Rodeo, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer-centric attitude. You will lead from the selling floor, delivering real-time coaching and feedback to achieve business and product category goals. You will develop and grow the talent within your team, representing the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers of the brand within the marketplace.

Responsibilities

  • Work on the selling floor, supporting and coaching your team to ensure a consistent client experience.
  • Provide support and regular feedback to Client Advisors to ensure ongoing development and high engagement.
  • Support opening and closing of the store as Manager on Duty, providing leadership and guidance to all Client Advisors on shift.
  • Lead morning briefings, delivering key business communication and daily objectives.
  • Develop and lead cross-category focus, ensuring your team can sell all categories across all floors.
  • Conduct regular performance conversations, discussing results, opportunities, and developing action plans.
  • Participate in attracting, recruiting, and onboarding a high-performing team.
  • Monitor your team’s adherence to company policies and procedures.
  • Lead and inspire your team to execute a superior client experience, ensuring each Client Advisor operates with a hospitality mindset.
  • Develop a client engagement mindset, building long-lasting relationships with clientele.
  • Achieve business objectives by utilizing the company consumer management client segmentation strategy.
  • Fully utilize clienteling tools to activate, retain, and grow team and personal client base.
  • Lead the execution of clienteling activities with your team, developing actions to reach clear goals and KPIs.
  • Monitor client advisor performance and work on plans to ensure clienteling excellence.
  • Lead by example on the selling floor in embracing the Gucci selling ceremony.
  • Manage the customer flow on the selling floor to ensure all clients are addressed and exceptional service is delivered.
  • Manage and resolve customer service issues with the end goal of retaining the client relationship.
  • Capture meaningful customer data for building relationships and personalizing prospect client development opportunities.
  • Monitor monthly consumer management database reporting.
  • Support and align with all key business initiatives and new product launches.
  • Lead and support company-driven local events and product launches, ensuring client attendance and sales results are met.
  • Model Gucci image through appropriate wardrobe and presence per company grooming guidelines.
  • Monitor the performance of assigned categories and propose action plans to reach targets.
  • Partner with the Store Director and Merchandising team, providing feedback on products, stock situation, and specific category requests.
  • Provide insights to Store Director and Visual Merchandising team to maximize category potential while ensuring store image and merchandising guidelines are maintained.
  • Partner with the Store Director and Training team to ensure Client Advisors develop full product knowledge through specific training.
  • Utilize digital platforms to support store and online product sales.
  • Collaborate with Operations, Human Resources, Loss Prevention, and other departments while adhering to company policies and procedures.
  • Provide accurate monthly schedules and leadership zoning by analyzing peak hours to ensure adequate floor coverage.
  • Support and maintain visual merchandising standards set by the WW headquarters.
  • Maintain full organization of company assets in the back of house and front of house per worldwide stock guidelines.
  • Daily maintenance of the consignment program to ensure compliance with company policy and procedures.
  • Track all special orders through merchandising communication.
  • Weekly communication of bestseller needs through the Business Planning replenishment program.

Requirements

  • Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry.
  • Bachelor’s Degree in a related field is preferred.
  • Ability to analyze selling reports, identify business trends, and react quickly to business needs.
  • Proven ability to drive positive client experiences that build loyalty and deliver measurable results.
  • Ability to manage competing priorities in a fast-paced environment.
  • Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
  • Industry awareness and strong business acumen.
  • Strong verbal and written communication skills and excellent organizational skills.
  • Passion for the fashion industry.
  • Ability to inspire and influence a team with an entrepreneurial vision and high level of integrity and professionalism.
  • Flexibility to work a retail schedule including evenings, weekends, and holidays.

MarketCA - Los Angeles
Industry SegmentLuxury Fashion
CategoryRetail Store Management
SeniorityManager
Job TypeFull time

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. For further information about Gucci, visit www.gucci.com

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Fashion
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Team Manager – Beverly Hills Rodeo
Gucci
Beverly Hills
Luxury Fashion
Full time
Posted 2 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Gucci

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. For further information about Gucci, visit www.gucci.com

Copied

Team Manager – Beverly Hills Rodeo

Posted 2 months ago
Beverly Hills
Market: CA - Los Angeles
Industry Segment: Luxury Fashion
Category: Retail Store Management
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page
No data was found
Team Manager – Beverly Hills Rodeo
Gucci
Beverly Hills
Luxury Fashion
Full time
Posted 2 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Gucci

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. For further information about Gucci, visit www.gucci.com

Copied

Team Manager – Beverly Hills Rodeo

Gucci

Beverly Hills

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