Summary

As a Licensed Store Manager at Oliver Peoples, you will lead the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience. You will be responsible for all store functions, ensuring compliance with optical quality controls, and exceeding expectations in all areas of business operations.

Responsibilities

• Ensure delivery of the Luxury Retail Signature Experience.
• Direct and monitor all sales and operational activities of the store.
• Recruit and hire superior talent with experience in a luxury service environment.
• Maintain high standards of sales and service.
• Build and maintain a strong client following.
• Guide customers in selecting frames and lenses suited for their needs.
• Ensure finished eyewear meets the Luxury Retail standard of accuracy.
• Stay current on product knowledge and fashion trends.
• Maintain presentation standards on the sales floor and back office.
• Train and mentor Associates.
• Support set-up and execution of all events.
• Lead by example and celebrate Wins.

Requirements

• High School Diploma.
• State licensure (where applicable).
• 2+ years sales experience in the luxury service industry.
• Management experience in a Retail environment.
• Knowledge of current optical theory and practices.
• Ability to build a client following.
• Polished appearance.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Resourceful and results driven.
• Computer skills.
• Flexibility to work non-traditional hours including evenings and weekends.
• ABO Certification in non-licensed states (preferred).