Summary

As a Client Advisor at Alexander McQueen Wynn Las Vegas, you will play a crucial role in delivering exceptional customer service and achieving sales targets in a luxury retail environment. You will be responsible for building and maintaining strong client relationships and ensuring a high level of product knowledge.

Responsibilities

• Meet and exceed monthly sales goals and KPIs through client outreach and developing new clients via appointments and consignments.
• Inform clients of new collection deliveries, in-store events, and relevant brand initiatives.
• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records.
• Provide excellent service through a continued commitment to our Service Values and Standards.
• Sustain a high level of product knowledge on all collections by utilizing various training resources provided by the company.
• Assist management with basic store opening and closing procedures, maintain visual standards, and comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect.

Requirements

• Significant retail sales experience in a customer service-related field, preferably a luxury environment.
• Ability to consistently achieve and exceed sales goals and KPIs.
• Builds and maintains a loyal client following.
• Genuine interest in fashion and follows industry trends/news.
• Strong work ethic, leadership skills, high energy level, and team-oriented.
• Strong verbal and written communication skills.
• Polished and well-groomed appearance at all times.
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis.