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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Selling Supervisor
Confidential Company
Confidential Company

Selling Supervisor

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Palo Alto, CA
Category
Retail Sales
Remote
Not Remote
Seniority
Supervisor

No longer accepting applications

Jobs inner cover
Jobs inner cover

Summary

Confidential Company

Selling Supervisor

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Palo Alto, CA
Category
Retail Sales
Remote
Not Remote
Seniority
Supervisor

No longer accepting applications

Application Type

In-House

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Job Description

We are seeking an experienced and passionate Selling Supervisor to join our team at a premier retail location in the Stanford Shopping Center in Palo Alto, CA. The ideal candidate is a dynamic and dedicated professional with a profound understanding of luxury women’s ready-to-wear (RTW) fashion. The candidate will provide exceptional customer service, maintain strong product knowledge, and contribute to achieving store sales targets.

Responsibilities:
  • Provide personalized customer service by offering styling advice, product knowledge, and personal shopping consultations to high-end clients.
  • Demonstrate an in-depth understanding of luxury women's RTW collections, including fabric types, design nuances, and current fashion trends.
  • Cultivate and maintain client relationships through exceptional follow-up practices, including thank-you notes, personalized outreach, and exclusive event invitations.
  • Achieve individual sales goals and contribute to the store’s overall sales objectives.
  • Maintain visual merchandising standards set by the store, ensuring products are displayed according to company guidelines.
  • Handle client inquiries professionally, ensuring a positive shopping experience both in-person and via digital communication channels.
  • Participate in team meetings and training sessions to stay updated on product knowledge, selling techniques, and company policies.
  • Assist with inventory management tasks, including stock checks, replenishment, and receiving new shipments.
  • Work collaboratively with team members to ensure a seamless, luxury shopping experience for all clients.
Requirements:
  • 3+ years of experience in luxury retail, specifically in women’s ready-to-wear.
  • Strong understanding of luxury fashion and market trends.
  • Proven track record of meeting or exceeding sales targets.
  • Exceptional interpersonal skills with the ability to engage and build relationships with clients.
  • High level of professionalism and ability to work flexibly in a fast-paced retail environment.
  • Willingness to work weekends, holidays, and extended hours as required by the retail schedule.


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