We are seeking an experienced Bridal Sales Stylist with foundational experience in the luxury bridal industry. Our ideal candidate is passionate about high-end bridal fashion and has a strong ability to connect with clients, assisting them in finding their dream gown.
Key Responsibilities:
- Client Engagement:
- Provide a warm and personalized shopping experience, understanding the bride’s vision, needs, and preferences.
- Support senior stylists in building and nurturing relationships with brides to foster loyalty.
- Actively listen to client feedback, sharing insights with the team to optimize the shopping experience.
- Collaborate with the broader team to support a consistent and elevated customer experience.
- Styling Expertise:
- Develop a growing familiarity with our collection, assisting brides with style advice under the mentorship of seasoned stylists.
- Support in suggesting looks that cater to each bride’s unique style, including accessory pairing.
- Stay informed about the fit and customization options for each gown in the collection, directing complex inquiries to senior team members as needed.
- Assist the alterations team to ensure brides are satisfied with the fit and appearance of their gowns.
- Sales Support:
- Assist in driving sales by forming genuine client relationships.
- Support senior stylists in tracking sales metrics and client feedback.
- Begin gaining familiarity with CRM tools to manage client information and appointment schedules.
- Participate in team sales strategy meetings, absorbing knowledge and insights.
- After-Sales Service:
- Assist in following up with brides post-purchase to ensure satisfaction.
- Help with coordination of gown preservation services and delivery logistics under guidance.
- Market Awareness:
- Stay updated with the latest in luxury bridal fashion and industry trends.
- Support senior stylists in relaying client feedback to the management and design teams.
Qualifications:
- A minimum of 2 year of experience selling in the luxury bridal space.
- A track record in sales and client relationship building.
- Excellent interpersonal skills and a willingness to learn.
- Passion for fashion and a developing eye for detail.
- Organizational skills with a focus on supporting team tasks.
- Initial experience with CRM systems is a plus.
- Flexibility to work weekends and evenings as required.
