Summary

As a Licensed Optician at Oliver Peoples in Royalmount, you will play a crucial role in leading our luxury retail store to success by building and maintaining a strong client following. You will consistently deliver an exceptional experience to exceed service and sales expectations, supporting the Store Manager in ensuring optical quality controls are in compliance.

Responsibilities

• Maintain high standards of sales and service.
• Meet and exceed client service and sales standards by delivering an exceptional experience.
• Develop strong relationships with customers to build and maintain a strong client following.
• Guide customers in selecting frames and lenses suited for their lifestyle, wardrobe, RX, and price needs.
• Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear.
• Ensure finished eyewear meets Luxury Retail standards.
• Stay current on product knowledge and fashion trends to drive sales.
• Maintain presentation standards on the sales floor and back office.
• Maintain inventory controls.
• Understand and support all Luxury Retail policies and procedures.
• Train and mentor Managers and Associates.
• Support set-up and execution of all events.
• Exemplify Luxottica Retail vision, mission, and values; celebrate Wins; lead by example.

Requirements

• High School Diploma.
• State licensure or certification by a nationally-recognized opticianary association as an optician.
• 2+ years sales experience in the luxury service industry.
• Knowledge of current optical theory and practices.
• Natural ability in building a client following.
• Polished appearance.
• Strong written and verbal communication skills.
• Strong interpersonal skills.
• Resourceful and result-driven.
• Computer skills.
• Flexibility to work non-traditional hours including evenings and weekends.