Summary

As an In-Home Furniture Repair Technician, you will be responsible for repairing RH’s broad assortment of furniture and accessories to ensure they meet quality standards. This client-facing role involves visiting clients in their homes within your assigned territory, providing first-class service through excellent communication skills and relationship building.

Responsibilities

• Live RH’s Vision, Values, and Beliefs every day.
• Repair furniture to first quality standards in customers’ homes, RH Galleries, and Home Delivery Centers.
• Maintain a clean, neat, and orderly work area.
• Promote a safe working environment.
• Provide quality assurance and quality control feedback.
• Exhibit flexibility and adaptability to changing job requirements.

Requirements

• Sense of teamwork, ownership, urgency, and attention to detail in your work.
• Ability to do touch-up repairs on wood, leather, and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods.
• Outstanding communication and problem-solving skills to provide first-class customer service.
• Ability to work in a fast-paced challenging environment.
• Ability to visit clients in assigned geographic territory.
• Must pass a background check, drug screen, and MVR.
• Ability to lift and mobilize items from at least 75 lbs.