We are seeking an experienced and passionate Client Advisor  to join our team at a premier retail location in Chicago. The ideal candidate is a dynamic and dedicated professional with a strong understanding of luxury ready-to-wear (RTW) fashion. The candidate will provide exceptional customer service, maintain strong product knowledge, and contribute to achieving store sales targets.

Responsibilities:

• Provide personalized customer service by offering styling advice, product knowledge, and personal shopping consultations to high-end clients.
• Demonstrate an in-depth understanding of luxury RTW collections, including fabric types, design nuances, and current fashion trends.
• Cultivate and maintain client relationships through exceptional follow-up practices, including thank-you notes, personalized outreach, and exclusive event invitations.
• Achieve individual sales goals and contribute to the store’s overall sales objectives.
• Maintain visual merchandising standards set by the store, ensuring products are displayed according to company guidelines.
• Handle client inquiries professionally, ensuring a positive shopping experience both in-person and via digital communication channels.
• Participate in team meetings and training sessions to stay updated on product knowledge, selling techniques, and company policies.
• Assist with inventory management tasks, including stock checks, replenishment, and receiving new shipments.
• Work collaboratively with team members to ensure a seamless, luxury shopping experience for all clients.

• 3+ years of experience in luxury retail, specifically in ready-to-wear.
• Strong understanding of luxury fashion and market trends.
• Proven track record of meeting or exceeding sales targets.
• Exceptional interpersonal skills with the ability to engage and build relationships with clients.
• High level of professionalism and ability to work flexibly in a fast-paced retail environment.
• Willingness to work weekends, holidays, and extended hours as required by the retail schedule.