Bernard Arnault has led the Group since 1989 and is the majority shareholder, pursuing a clearly focused vision: make LVMH the world leader in luxury. An unprecedented portfolio of iconic brands makes LVMH unique in the world, a Group that has continued to grow and thrive since its founding.
LVMH’s development initially centered on acquiring brands, bringing them the benefits of the Group’s proven expertise, nurturing their growth while respecting their distinctive identities. All LVMH Maisons share a strong belief that the desirability of their products is intimately linked to their sustainability. This is why LVMH has always ensured that product manufacturing complies with the highest ethical, environmental and social standards.
Corporate philanthropy in support of the arts and culture has been a cornerstone of the Group since its creation and a guiding force behind its development. This philanthropy resonates with the values of skilled professionalism, excellence and creativity shared by our Maisons, values that characterize their artistic, cultural and social contributions. Initiated by Bernard Arnault in 2006, the Fondation Louis Vuitton opened to the public in 2014, a breathtaking embodiment of the philanthropy pursued by the Group and its Maisons.
With 75 Maisons in key sectors of the luxury industry—Wines & Spirits, Fashion & Leather Goods, Fragrance & Cosmetics, Watches & Jewelry, Selective retailing and Other activities, including Hospitality and Media—LVMH is now the world leader in luxury. The Group’s economic footprint in the regions where it operates—80 countries around the world—extends far beyond simply business performance by creating value at multiple levels thanks to our activities.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
Summary
As a Customer Care Specialist, you will be a crucial ambassador for our brand, serving as the primary point of contact for a diverse clientele, including Account Executives, retail partners, wholesale accounts, and end-consumers. This role transcends traditional customer service; it’s about cultivating lasting relationships, anticipating needs, and providing a personalized luxury experience that fosters loyalty and drives business growth. You will masterfully navigate a variety of communication channels, skillfully addressing inquiries, resolving complex issues, and proactively identifying opportunities to enhance the customer journey. By seamlessly blending exceptional customer service with strategic sales acumen, you will contribute significantly to the overall success of the company.
Responsibilities
Requirements
Bernard Arnault has led the Group since 1989 and is the majority shareholder, pursuing a clearly focused vision: make LVMH the world leader in luxury. An unprecedented portfolio of iconic brands makes LVMH unique in the world, a Group that has continued to grow and thrive since its founding.
LVMH’s development initially centered on acquiring brands, bringing them the benefits of the Group’s proven expertise, nurturing their growth while respecting their distinctive identities. All LVMH Maisons share a strong belief that the desirability of their products is intimately linked to their sustainability. This is why LVMH has always ensured that product manufacturing complies with the highest ethical, environmental and social standards.
Corporate philanthropy in support of the arts and culture has been a cornerstone of the Group since its creation and a guiding force behind its development. This philanthropy resonates with the values of skilled professionalism, excellence and creativity shared by our Maisons, values that characterize their artistic, cultural and social contributions. Initiated by Bernard Arnault in 2006, the Fondation Louis Vuitton opened to the public in 2014, a breathtaking embodiment of the philanthropy pursued by the Group and its Maisons.
With 75 Maisons in key sectors of the luxury industry—Wines & Spirits, Fashion & Leather Goods, Fragrance & Cosmetics, Watches & Jewelry, Selective retailing and Other activities, including Hospitality and Media—LVMH is now the world leader in luxury. The Group’s economic footprint in the regions where it operates—80 countries around the world—extends far beyond simply business performance by creating value at multiple levels thanks to our activities.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
Bernard Arnault has led the Group since 1989 and is the majority shareholder, pursuing a clearly focused vision: make LVMH the world leader in luxury. An unprecedented portfolio of iconic brands makes LVMH unique in the world, a Group that has continued to grow and thrive since its founding.
LVMH’s development initially centered on acquiring brands, bringing them the benefits of the Group’s proven expertise, nurturing their growth while respecting their distinctive identities. All LVMH Maisons share a strong belief that the desirability of their products is intimately linked to their sustainability. This is why LVMH has always ensured that product manufacturing complies with the highest ethical, environmental and social standards.
Corporate philanthropy in support of the arts and culture has been a cornerstone of the Group since its creation and a guiding force behind its development. This philanthropy resonates with the values of skilled professionalism, excellence and creativity shared by our Maisons, values that characterize their artistic, cultural and social contributions. Initiated by Bernard Arnault in 2006, the Fondation Louis Vuitton opened to the public in 2014, a breathtaking embodiment of the philanthropy pursued by the Group and its Maisons.
With 75 Maisons in key sectors of the luxury industry—Wines & Spirits, Fashion & Leather Goods, Fragrance & Cosmetics, Watches & Jewelry, Selective retailing and Other activities, including Hospitality and Media—LVMH is now the world leader in luxury. The Group’s economic footprint in the regions where it operates—80 countries around the world—extends far beyond simply business performance by creating value at multiple levels thanks to our activities.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.
Bernard Arnault has led the Group since 1989 and is the majority shareholder, pursuing a clearly focused vision: make LVMH the world leader in luxury. An unprecedented portfolio of iconic brands makes LVMH unique in the world, a Group that has continued to grow and thrive since its founding.
LVMH’s development initially centered on acquiring brands, bringing them the benefits of the Group’s proven expertise, nurturing their growth while respecting their distinctive identities. All LVMH Maisons share a strong belief that the desirability of their products is intimately linked to their sustainability. This is why LVMH has always ensured that product manufacturing complies with the highest ethical, environmental and social standards.
Corporate philanthropy in support of the arts and culture has been a cornerstone of the Group since its creation and a guiding force behind its development. This philanthropy resonates with the values of skilled professionalism, excellence and creativity shared by our Maisons, values that characterize their artistic, cultural and social contributions. Initiated by Bernard Arnault in 2006, the Fondation Louis Vuitton opened to the public in 2014, a breathtaking embodiment of the philanthropy pursued by the Group and its Maisons.
With 75 Maisons in key sectors of the luxury industry—Wines & Spirits, Fashion & Leather Goods, Fragrance & Cosmetics, Watches & Jewelry, Selective retailing and Other activities, including Hospitality and Media—LVMH is now the world leader in luxury. The Group’s economic footprint in the regions where it operates—80 countries around the world—extends far beyond simply business performance by creating value at multiple levels thanks to our activities.
