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Store Manager
Nardos Design
New York
Luxury Fashion
Full time
Posted 4 weeks ago
Market: NY - New York
Industry Segment: Luxury Fashion
Category: Retail Store Management
Seniority: Manager
Job Type: Full time

In House Role

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Overview
Nardos is a Womens Couture and RTW brand based in Dallas first opening there in 2009. Their newest location opened on Madison Ave this February 2022.
Job Description

The Store Manager is effective in leading, developing and supporting the sales and operations of the store in order to meet or exceed sales and profitability targets. The Store Manager supports business goals by tracking performance, reporting on key KPIs and developing strategy plans. The Store Manager possesses a thorough understanding of client purchasing behaviors and has proven experience working successfully with a sales team to achieve deliverables in a client-centric retail environment. The Store Manager is a strong, dynamic, decisive, inspiring and collaborative leader who builds a climate of service excellence and leads the team to deliver memorable client experiences.

Responsibilities:

Team Development and Management

  • Motivate and support the team.
  • Communicate strategic company initiatives by consistently sharing relevant information and by conducting staff meetings.
  • Ensure that the team is aware of the company strategies, targets, marketing and retail activations.
  • Educate and inspire team with product knowledge, company and industry information.
  • Collaborate with Corporate departments to effectively communicate key messages, opportunities and needs.
  • Identify coaching and training opportunities for the sales team.
  • Implement effective coaching and training plan.
  • Lead and manage the performance management process through regular individual meetings, including monthly, quarterly and annual review.

Sales and Client Experience

  • Achieve store sales plan and other KPIs by driving client loyalty and spend. Identify business opportunities and implement actions to consistently achieve or exceed monthly, quarterly and annual store sales plan.
  • Demonstrate leadership by playing an active role on the sales floor.
  • Develop a strong understanding of the business and assess local market opportunities to implement a proactive and effective sales strategy.
  • Maintain high standards of product knowledge, sales technique, clienteling and customer service.
  • Implement client development strategies and support the team’s client strategies to ensure the growth of genuine client relationships resulting in increased business opportunities.
  • CRM efforts such as data capture, client outreach, repeat and new business to ensure that the boutique objectives are met.
  • Lead, promote and attend networking activities to increase company. exposure, recognition and market penetration.

Operations

  • Conduct daily meetings with staff to discuss current marketing, sales and target status for the month, anticipated traffic based on current events, recent merchandise arrivals, latest news related to the industry, policy changes, etc.
  • Prepare regular sales reporting and analysis including monthly reports providing qualitative analysis for business growth.
  • Participate in the daily set up and break down of store for opening and closing as needed.
  • Support all aspects of operations including store’s maintenance needs, supply ordering and upkeep, and any needs to facilitate the sales process and management needs.
  • Flexibility in work hours and shifts to ensure business needs are met.
  • Ensure all paperwork is in line with company policies and processed in a timely manner.
  • Ensure perfect audit scores for the store.
  • Oversee all product movement efficiently, 100% tagging accuracy and quality control, review sales and ensure appropriate replenishment.
  • Lead boutique inventory and reconciliation, cycle counts, safe organization.
  • Have clear, concise and organized communication, be a strong team player, provide support to the team and be professional in all aspects.

About Nardos Design

“When I sleep, I’m dreaming of dresses,” admits Nardos Imam, whose passion for design began early, when she was a young girl growing up in Eritrea. Her mother was a talented seamstress, who loved making colorful dresses for her children that would often turn heads in the neighborhood. As a child, Nardos was struck by her mother’s love of clothes and would spend hours sitting next to her sewing machine, fascinated by patterns and stitching, and playing with fabrics and scissors.

But Nardos wasn’t fully exposed to fashion until she went off to college in the United States. At first, she thought she would study nursing and never imagined she could have a career out of making clothes. Eventually, her love for fashion worn out and she ended up switching paths and studying costume design at El Centro College in Dallas, Texas, where she became enamored with her classes on theatrical costume and the history of fashion.

After graduation, she started working at the luxe fabric store Richard Brooks, and later became the in-house designer at Stanley Korshak, where she built a loyal following of customers, who kept coming back for her impeccable fit, eye for color, and unique architectural designs.

In 2009, Nardos took the plunge and finally launched her own fashion line, Nardos Couture. Since then, Nardos’ line has expanded into evening wear, custom couture bridal, and a ready-to-wear line, which is available in stores in Dallas and San Antonio. Today, women from all over the world come to Nardos’ atelier for her special couture experience. “My favorite part is when I put them in their first fit,” she says. “I love to see the reaction in their faces when they finally see their dream dress coming to life.”

Store Manager
Nardos Design
New York
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Store Manager
Nardos Design
New York

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