Roles and Responsibilities:

1. Technology
   • Drive retail technology projects working with cross-functional partners within the organization, vendors and support team members.
     • Identifies roadblocks in current retail operations, proposes solutions and ultimately drives efficiency across the organization.
     • Keen awareness of the end-user experience and can work upstream to ensure the right systems built appropriately meet the needs of the business.
     • Work cross-functional to manage teams within Bg and externally to drive systems change with a focus on strategic, efficient business analysis and best user experience.

2. Labor Scheduling and Payroll Tracking

• Develop best practice in scheduling and payroll management, driving strategies across the selling and support organizations to utilize payroll most efficiently.
• Maintains an awareness of the overall P&L, identifies ways to optimize resources, proposes solutions, can gain alignment and roll out to the organization.
• Lead and manages the online scheduling tool for the entire organization, working cross-Evfunctionally with partners to ensure the tool is best utilized.
• aluate and report on payroll regularly, highlighting areas of opportunity across the selling organization.

3. Reporting

• Drive the evolution and sophistication in reporting across retail areas. (Hours, Payroll, Connect, Seller Productivity, etc.)
• Establish a clear and automated reporting cadence and consistency within multiple levels of the organization.
• Expand the reporting portfolio to include other areas of the business, tracking key Kpis that will inform strategic business decisions.

      4. Communication

• Lead Store Communications strategies to ensure the store organization is informed, can react quickly and receives communication through the right medium.
• With the Store Communications Supervisor, expand on the existing communications platforms (email, intranet, etc.) and look for new, innovative options.
• 7-10 years of retail experience.
• Experience in luxury, specialty or department store retail operations.
• Excellent communication and influencing skills. Build collaborative partnerships cross-functionally and resolve conflict productively.
• Strong presentation skills including development and delivery of various formats to executive audiences. Able to understand audience and present material accordingly.
• Strong leadership and team-building skills; proven leadership and supervisory experience; including time management, leadership development and decision-making skills.
• Ability to champion change and new initiatives by challenging the status quo and acting as catalyst of change and provide leadership to drive efficiency across the retail operations function