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Market:NY - New York
Industry Segment:Luxury FashionLuxury Menswear
Category:eCommerce
Seniority:Manager
Job Type:Full time

Founded in 1917 by Cristóbal Balenciaga, Balenciaga is an iconic fashion house that has stood at the forefront of haute couture for over a century. From its humble beginnings in San Sebastian, Spain, the brand quickly gained a reputation for its unique and revolutionary designs, which combined a deep understanding of tailoring with a visionary sense of form and proportion. Despite political unrest leading to its relocation to Paris in 1937, Balenciaga thrived and continued to push the boundaries of fashion, solidifying its status as a leading fashion house.

Throughout the mid 20th century, Balenciaga was renowned for its innovative silhouettes and masterful craftsmanship, which redefined the standards of beauty in fashion. Cristóbal Balenciaga was widely regarded as a master of his craft, with iconic designs such as the tunic dress and the balloon jacket influencing the trajectory of fashion. His dedication to his craft was matched by his business acumen, leading to the international expansion of the brand.

In recent years, Balenciaga has continued to maintain its reputation as a trailblazer in the fashion industry. The brand’s commitment to innovation and creative expression is evident in its contemporary collections, which seamlessly blend traditional craftsmanship with modern aesthetics. Under the creative direction of designers such as Nicolas Ghesquière and Demna Gvasalia, Balenciaga has continued to evolve, reinvent, and reshape the fashion landscape, staying true to its legacy while looking towards the future.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

We are currently seeking an E-Commerce Account Manager who will report to the VP of E-Commerce. Your Opportunity As Balenciaga’s E-Commerce Account Manager, your responsibility will be to manage, develop and grow the Balenciaga online business with our rapidly growing e-retail/marketplace/e-concession partner accounts: Farfetch, Bloomingdale’s, and others. This requires a strong understanding of ecommerce marketplaces, ecommerce sales performance and KPIs, inventory flows and wholesale partnerships. The individual will serve as the primary point of contact between the Partners and Balenciaga. They will work closely in partnership with our VP of E-Commerce, The Americas’ Merchandising Department, and our Paris HQ partners. Through a business-driven and analytical approach, the E-Commerce Account Manager is responsible for ensuring that sales targets across our partners’ websites are achieved and exceeded, proactively identifying opportunities to drive the business, and leading the improvement of all processes.

How You Will Contribute

  • Primary Point of Contact
    • Serve as the primary point of contact between all Partners and Balenciaga
    • Coordinate internal teams to deliver best in class service for our partners across operations, supply planning, brand marketing, content, merchandising, etc.

  • Business Analysis
    • Perform in-depth analysis of business performance by partner on a daily, weekly, monthly basis
    • Monitor operational KPIs impacting sales performance
    • Recommend strategy and actions to achieve sales plan and all operational KPIs

  • Offer Presentation & Optimization
    • Manage asset sharing, product mapping and coordinate product launches on each partner’s website
    • Ensure the accuracy of product pages on partners’ sites, including images, pricing, categorization, and descriptions
    • Optimize product availability by following the offer by partner, monitoring stock levels and working closely with the Balenciaga Buying team to trigger replenishments and to determine seasonal buying guidelines
    • Perform regular site and reporting audits and communicate issues to Partner, monitor progress
    • Collaborate with internal and external partners on marketing initiatives in line with guidelines

  • Operations & Service
    • Liaise daily/weekly/monthly with retail and warehouse partners on operational topics, including technical issues, to ensure that order fulfillment is smooth and performance KPIs are met
    • Deliver framework, guidelines and standards to create consistencies across e-retail ecosystem to deliver best in-class customer experience and oversee quality control of e-retail business
    • Establish processes to monitor and manage booking requests, delivery statuses, stock integrations, RTVs, stock discrepancies and physical inventory takes, in partnership with Inventory Control and Warehouse teams (internal and external)
    • Conduct deep-dive analyses into ad-hoc operational issues impacting business performance. Recommend and coordinate actions to address them, and see through implementation of resolution.

Who You Are

  • Minimum 3 – 5 years of previous e-retail, e-commerce, or marketplace management with wholesale experience in a fast-paced, ideally luxury/fashion environment
  • Demonstrated success in a similar role within other fashion companies (luxury a plus)
  • Demonstrated success with developing and deploying process improvements and workflow enhancements
  • Comfortable with analytics, retail math, knows how to draw clear explanations and conclusions from data
  • Capable of crafting clear and compelling presentations and communications
  • Exceptional organizational and analytical skills, with the ability to understand and leverage product and financial reports to drive business
  • Outstanding communication and influence skills (verbal, written, presentation)
  • Proficient with all Microsoft Office programs, having advanced Microsoft Excel skills
  • Experience in Salesforce B2C Commerce Cloud or other ecommerce platforms, working knowledge of Oms and WMS flows, as well as PIM and It or customer service ticketing systems
  • Strong attention to detail and proven ability to manage multiple projects and deadlines
  • Must work on-site in New York City office

Why Work With Us?

This is an exciting opportunity to join Balenciaga’s New York team as an E-Commerce Account Manager who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

MarketNY - New York
Industry SegmentLuxury FashionLuxury Menswear
CategoryeCommerce
SeniorityManager
Job TypeFull time

Founded in 1917 by Cristóbal Balenciaga, Balenciaga is an iconic fashion house that has stood at the forefront of haute couture for over a century. From its humble beginnings in San Sebastian, Spain, the brand quickly gained a reputation for its unique and revolutionary designs, which combined a deep understanding of tailoring with a visionary sense of form and proportion. Despite political unrest leading to its relocation to Paris in 1937, Balenciaga thrived and continued to push the boundaries of fashion, solidifying its status as a leading fashion house.

Throughout the mid 20th century, Balenciaga was renowned for its innovative silhouettes and masterful craftsmanship, which redefined the standards of beauty in fashion. Cristóbal Balenciaga was widely regarded as a master of his craft, with iconic designs such as the tunic dress and the balloon jacket influencing the trajectory of fashion. His dedication to his craft was matched by his business acumen, leading to the international expansion of the brand.

In recent years, Balenciaga has continued to maintain its reputation as a trailblazer in the fashion industry. The brand’s commitment to innovation and creative expression is evident in its contemporary collections, which seamlessly blend traditional craftsmanship with modern aesthetics. Under the creative direction of designers such as Nicolas Ghesquière and Demna Gvasalia, Balenciaga has continued to evolve, reinvent, and reshape the fashion landscape, staying true to its legacy while looking towards the future.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Fashion, Luxury Menswear
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E-Retail Account Manager
Balenciaga
New York
Luxury Fashion, Luxury Menswear
Full time
Posted 2 years ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Balenciaga

Founded in 1917 by Cristóbal Balenciaga, Balenciaga is an iconic fashion house that has stood at the forefront of haute couture for over a century. From its humble beginnings in San Sebastian, Spain, the brand quickly gained a reputation for its unique and revolutionary designs, which combined a deep understanding of tailoring with a visionary sense of form and proportion. Despite political unrest leading to its relocation to Paris in 1937, Balenciaga thrived and continued to push the boundaries of fashion, solidifying its status as a leading fashion house.

Throughout the mid 20th century, Balenciaga was renowned for its innovative silhouettes and masterful craftsmanship, which redefined the standards of beauty in fashion. Cristóbal Balenciaga was widely regarded as a master of his craft, with iconic designs such as the tunic dress and the balloon jacket influencing the trajectory of fashion. His dedication to his craft was matched by his business acumen, leading to the international expansion of the brand.

In recent years, Balenciaga has continued to maintain its reputation as a trailblazer in the fashion industry. The brand’s commitment to innovation and creative expression is evident in its contemporary collections, which seamlessly blend traditional craftsmanship with modern aesthetics. Under the creative direction of designers such as Nicolas Ghesquière and Demna Gvasalia, Balenciaga has continued to evolve, reinvent, and reshape the fashion landscape, staying true to its legacy while looking towards the future.

No longer accepting applications

E-Retail Account Manager

Posted 2 years ago
New York
Market: NY - New York
Industry Segment: Luxury Fashion, Luxury Menswear
Category: eCommerce
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
E-Retail Account Manager
Balenciaga
New York
Luxury Fashion, Luxury Menswear
Full time
Posted 2 years ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Balenciaga

Founded in 1917 by Cristóbal Balenciaga, Balenciaga is an iconic fashion house that has stood at the forefront of haute couture for over a century. From its humble beginnings in San Sebastian, Spain, the brand quickly gained a reputation for its unique and revolutionary designs, which combined a deep understanding of tailoring with a visionary sense of form and proportion. Despite political unrest leading to its relocation to Paris in 1937, Balenciaga thrived and continued to push the boundaries of fashion, solidifying its status as a leading fashion house.

Throughout the mid 20th century, Balenciaga was renowned for its innovative silhouettes and masterful craftsmanship, which redefined the standards of beauty in fashion. Cristóbal Balenciaga was widely regarded as a master of his craft, with iconic designs such as the tunic dress and the balloon jacket influencing the trajectory of fashion. His dedication to his craft was matched by his business acumen, leading to the international expansion of the brand.

In recent years, Balenciaga has continued to maintain its reputation as a trailblazer in the fashion industry. The brand’s commitment to innovation and creative expression is evident in its contemporary collections, which seamlessly blend traditional craftsmanship with modern aesthetics. Under the creative direction of designers such as Nicolas Ghesquière and Demna Gvasalia, Balenciaga has continued to evolve, reinvent, and reshape the fashion landscape, staying true to its legacy while looking towards the future.

E-Retail Account Manager

Balenciaga

New York

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