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CRM, Clienteling Trainee
Christian Dior
New York
Luxury Fashion, Luxury Menswear
Temporary
Posted 1 week ago
Copied
Market: NY - New York
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Marketing
Seniority: Associate
Job Type: Temporary

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Job Purpose:

The Dior Corporate Trainee participates in a program designed to identify and develop future talent for the organization across functional areas. By working closely with their assigned Department, the Trainee supports the organization’s short and long-term objectives through day to day administrative and long-term project work. Trainees across departments will collaborate to develop initiatives to improve business results, and present plans to Executive Leadership Team.

Tasks And Responsibilities:

Communication

  • The Crm trainee works in close liaison with all retail teams in the Americas
  • A key support in the department with driving clienteling excellence in all boutiques
  • Create and facilitate weekly Crm call & presentation with all retail teams
  • Collect weekly updates & deadlines from Crm team and relay to retail communications

Training

  • Assist with boutique training materials in clienteling practices
  • Schedule and participate in regular Crm remote trainings with boutiques

Tool Management/Reporting

  • Manage internal Crm software to teach and troubleshoot for boutiques
  • Assist boutique level initiatives including client capture programs, follow-up campaigns, etc.
  • Assist with database troubleshooting (clean-up projects, update correct information, etc.)
  • Support Crm Analyst in exporting data and updating internal files for weekly reporting

Ad Hoc

  • Conduct research projects as needed, competitor analysis, etc.
  • Compile E-Newsletter results into comprehensive results study for internal Kpi analysis
  • Any other tasks assigned from time to time

Requirements:

  • Must be available M-F, 9-6pm
  • Strong communications skills both verbal and written
  • Strong visual design skills
  • Background in luxury retail is preferred
  • Proactive follow-through practices
  • Strong time management skills and prioritization with the ability to work under specific timelines and fast-paced environments
  • Must possess strong organizational skills and attention to accuracy
  • Proficient analytical capabilities, must be able to learn new applications quickly
  • Strong knowledge of all Microsoft Office programs (Excel, PowerPoint, Outlook)
  • Strong knowledge of Adobe Creative Cloud programs (Photoshop, InDesign)
  • Knowledge in Salesforce a plus

About Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day.

Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering “metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Rich in exceptional heritage, with a community of more than 8.000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.

CRM, Clienteling Trainee
Christian Dior
New York
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CRM, Clienteling Trainee
Christian Dior
New York

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