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Personal Stylist
SSENSE
Montreal
Digital Fashion
Full time
Posted 6 days ago
Copied
Market: QC - Montreal
Industry Segment: Digital Fashion
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Job Description

Ssense Montreal personal stylists are responsible for providing an exceptional appointment shopping experience to our customers. These professionals lay the foundation for the rewarding, long-term relationships that Ssense builds with its customers by providing sound advice, both online and in person, in an unassuming environment. Stylists foster team spirit and creative exploration of the Ssense space and product catalog through their motivation to connect with customers. The ideal candidate will have a strong interest in fashion and the current cultural panorama as well as a thirst for meeting new people and becoming an ambassador for the Ssense brand.

Responsibilities

  • Provide an unparalleled customer experience during shopping appointments and styling consultations at Ssense Montreal
  • Provide outstanding service and human communication support before, during and after appointments in order to build and maintain Ssense’s relationships with its customers
  • Possess and cultivate in-depth knowledge of Ssense trends, designers, and product catalog
  • Stay tuned for all the activities planned at Ssense Montreal as well as online editorial content at ssense.com
  • Achieve performance goals (which will go beyond sales), adhering to operational protocol and standards, as well as support collective team goals
  • Master all Ssense tools and systems to complete transactions efficiently and accurately
  • Maintain styling space in line with Ssense aesthetics and go-to-market criteria
  • Ensure that inventory management is in accordance with established operational processes

Qualifications

  • College or university degree in a related field
  • Minimum of 2 years of customer service experience (sales staff, personal stylist or other)
  • Demonstrated professional ability to build trusting relationships
  • Good knowledge of the brands offered at Ssense, including creative direction, history and information related to technical clothing, not to mention an enthusiasm to share this knowledge with colleagues and customers
  • Excellent oral command of French and English, Mandarin an asset

Skills

  • Confident and eloquent
  • Strong interpersonal skills with a natural aptitude for building rapport
  • Versatile communication skills to create a relaxed atmosphere
  • Customer-focused approach and problem-solving skills
  • Autonomy, organization and attention to detail
  • Ability to work in a fast-paced environment, while maintaining an exceptionally high level of care and service

About SSENSE

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Personal Stylist
SSENSE
Montreal
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Personal Stylist
SSENSE
Montreal

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