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Key Holder
MCM
Philadelphia
Luxury Fashion
Full time
Posted 1 month ago
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Market: PA - Philadelphia
Industry Segment: Luxury Fashion
Category: Retail Sales
Seniority: Supervisor
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

As a Keyholder, you will be an integral part of MCM’s retail leadership team. The Keyholder’s primary responsibility is to provide the highest level of customer service by demonstrating advanced product knowledge, build quality customer relationships that result in increased sales and repeat business. The Keyholder is expected to be the link between the management team and the sales associates, and assist in performing a wide range of functions from maintaining a clientele book to merchandising the sales floor, and motivate employees on objectives sales to exceed goals.

The ideal candidate is a quick thinker, friendly with excellent customer service skills. Possess at least two years of previous Luxury retail experience in a similar or supervisory role.

Core Responsibilities:

  • Support store manager with management and coordination of the daily operations of the store.
  • Perform functions such as opening/closing, checking in merchandise, and preparing and making deposits as needed.
  • Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
  • Engaged in promoting and selling products to ensure customer satisfaction.

Requirements:

  • Must possess a minimum of 2 years luxury retail experience in a similar role.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships with team members along with a willingness to set and maintain high standards of performance.
  • Ability to learn and adapt quickly in a fast-paced environment.
  • Strong interpersonal and communication skills
  • Ability to operate independently and with discretion, and work effectively under pressure.
  • Excellent Skills in operating personal computers, Pos systems, and various software packages including Ms office.
  • Ability to influence and negotiate.

MCM is an equal opportunity employer.

About MCM

MCM (Modern Creation München) is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation – MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.

Key Holder
MCM
Philadelphia
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Key Holder
MCM
Philadelphia

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