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Assistant Manager Service Experience Liberty Tree Rack
Nordstrom
Danvers
Contemporary Fashion, Contemporary Menswear, Department Stores
Full time
Posted 4 weeks ago
Copied
Market: MA - Boston
Industry Segment: Contemporary Fashion, Contemporary Menswear, Department Stores
Category: Retail Store Management
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Job Description

The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.

A day in the life…

  • Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
  • Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
  • Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
  • Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization
  • Assist with protecting security and privacy of customer information including education, compliance and disposition of issues
  • Perform all Service Experience, Cash Room and Communication procedures as applicable

You own this if you have…

  • A track record of successful results, for example, strong productivity and achievement of goals
  • Strong organizational, delegation and follow-through skills
  • Clear and effective written and verbal communication as well as strong interpersonal skills
  • The ability to prioritize multiple tasks in a fast paced environment.
  • Proficiency in multiple operating systems such as, Ms Windows, iOs and Android
  • A high school diploma, or equivalent (preferred)

#Ind1

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and Eap Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

About Nordstrom

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

Assistant Manager Service Experience Liberty Tree Rack
Nordstrom
Danvers
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Assistant Manager Service Experience Liberty Tree Rack
Nordstrom
Danvers

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