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Manager – Prestige Account Management – Lodging, Leisure, & Bar
Chicago
Spirits and Beverage
Full time
Posted 3 weeks ago
Market: IL - Chicago
Industry Segment: Spirits and Beverage
Category: Wholesale
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Position

Own the end-to-end customer relationship to deploy subchannel-level strategy objectives within existing and new Lodging, Leisure, & Bar accounts, including prestige-led hotels and resorts, private club, entertainment, and cocktail / wine bar accounts across the Us to elevate the luxury perception of MhUsA’s brands, generate pull from the consumer & customer, and achieve sales Kpis & financial targets.

Profile

Demand Creation & Account Management

  • Deploy subchannel level strategy. Sell in Mh brands/products to each account, selecting relevant activations/programs/tactics for:
    • Luxury Lodging (e.g., high-end hotels)
    • Leisure & Recreation (e.g., casinos, cruises)
    • Bars (e.g., wine or cocktail bars)

  • Identify opportunities for bespoke programs, deeper brand education, and upsell, bringing in appropriate Mh resources
  • Visit accounts to maintain relationship, monitor & grow performance, and gather consumer insights
  • Consult and provide education & ideas to accounts
  • Entertain & educate key accounts via MhUsA trade advocacy events
  • Maintain on-call communication to ensure expectations met in customer relationship

Internal relationship Management

Manage matrixed, collaborative internal relationships with functional leads and counterparts:

  • Close day-to-day collaboration with third-party activators of the market
  • Close collaboration with Sr. Manager – Prestige Account Mgmt to translate subchannel strategy to accounts in-market; Sharing regular performance updates
  • Close teaming and relationship-building with Region Marketing
  • Close collaboration with Distributor Management to manage order execution and get distributor feedback on program and account performance
  • Raising high-priority local events that may not align to the subchannel to Sr. Manager – Prestige Account Mgmt, Trade Marketing / Cross-Channel Program Development

Key Metrics / Financial Targets

  • Overall revenue, margin, and growth for assigned accounts
  • Number of 1:1 account engagements (including activations)
  • Execution of agreed-to account program calendar / cons. experiences
  • Customer satisfaction

Job Dimensions

  • Manage collaborative internal relationships with Activation team, Ambassadors, Distributor Management, Program Development, etc.
  • Facilitate alignment and agreement across a variety of internal and external groups with potentially conflicting interests

Additional Information

Education

  • Bachelor’s degree required or relevant professional experience

Professional Experience

  • 5+ years of sales and/or marketing experience, preferably in a luxury environment
  • Extensive wines and spirits experience within the 3-tier system
  • Proficiency in effective management of investment budgets

Capabilities

  • Builds strong relationships and delivers customer-centric solutions
  • Deep and extensive knowledge of MhUsA portfolio (with focus on spirits) and mixology-related selling relevant for Luxury Lodging, Leisure, and Bar customer sub-segments
  • Extensive understanding of consumer expectations within the subchannel
  • Ability to apply knowledge of key business issues to effective sales pitches and strategy-setting
  • Well-developed finance and budget management skills
  • Highly effective influencing and partnering skills, strong knowledge of sales techniques
  • Refined communication and presentation skills
  • Excellent analytical ability; effectively interprets and applies syndicated data insights
  • Able to work with all levels of the organization and must be able to adapt to various work styles

Manager – Prestige Account Management – Lodging, Leisure, & Bar
Moët Hennessy
Chicago
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Manager – Prestige Account Management – Lodging, Leisure, & Bar
Moët Hennessy
Chicago

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