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Assistant Manager of Operations
Neiman Marcus
Cabazon
Department Stores
Full time
Posted 4 weeks ago
Copied
Market: CA - Cabazon
Industry Segment: Department Stores
Category: Operations, Retail Store Management
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

The Assistant Store Manager, Operations is responsible for leadership of the receiving and operational store processes, the recruitment and onboarding of associates, strategically managing the budget and expenses, and execution of Loss Prevention processes including audits and safety compliance. This manager strives to achieve the goals of the store as well as the Last Call Division. They assist the Store Manager in driving sales and positive plan results through superior customer service, events, promotions, and motivation of the staff. The Assistant Store Manager, Operations also acts as Manager on Duty and assists in leading the store’s daily operations, as well as contributes to the maintenance of the store through daily recovery.

  • Lead the shipping and receiving team to ensure accurate and effective processing of all incoming and outgoing merchandise
  • Monitor operational processes to minimize unnecessary loss; create and execute plans for shrinkage control as needed
  • Plan for and manage the annual inventory process to deliver strong results
  • Lead full-cycle recruiting for the store to maintain appropriate staffing that supports business needs while also staying within payroll budget
  • Lead new hire orientation for all new associates and ensure associate understanding of expectations for their role
  • Develop a high performing team of associates by teaching, coaching and providing actionable feedback to drive performance
  • Assess associate performance consistently and objectively
  • Effectively communicate key information to associates, such as product knowledge, new store promotions, and all company expectations
  • Oversee execution of on-the-job training for new associates in partnership with other store leaders
  • Execute administrative Human Resource tasks related to changes in associate data
  • Monitor payroll and expenses to achieve annual expense and contribution goals
  • Ensure store compliance of loss prevention policies and procedures and conduct internal investigations as necessary in partnership with Corporate Loss Prevention.
  • Performs other duties as required

Qualifications

  • High School diploma. Bachelor’s degree in business or fashion preferred
  • 2 years of retail management experience
  • 5 years of retail experience preferred
  • Basic Computer skills
  • Must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Assistant Manager of Operations
Neiman Marcus
Cabazon
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Assistant Manager of Operations
Neiman Marcus
Cabazon

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