The Operations Coordinator will play a key role in the daily operations of Eleventy Milano. The individual will be responsible for supporting retail operations, wholesale operations, and logistics. This position requires an organized, detail-oriented individual who is able to work effectively in a fast-paced environment.

Responsibilities:

• Coordinate and manage retail operations, including overseeing store operations, inventory management, and customer service
• Coordinate and manage wholesale operations, including working with buyers and sales representatives to ensure timely delivery of products and maintaining accurate records
• Manage logistics, including coordinating with shipping and receiving, and tracking inventory
• Monitor and analyze data related to operations to identify areas for improvement and implement changes as necessary
• Assist with budget preparation and monitoring
• Serve as a liaison between different departments to ensure smooth operations
• Communicate with various stakeholders, including customers, vendors and other internal teams
• Coordinate and support company events and trainings
• Represent the company in front of external partners and stakeholders when needed
• Assists COO in other tasks, as required

Qualifications:

• Bachelor’s degree in business, operations management, or related field
• Minimum of 3 years of experience in retail or wholesale operations, logistics or supply chain
• Strong organizational and project management skills
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Strong ability to multitask and manage competing priorities
• Fluency in Italian is a plus
• Experience with retail and wholesale software is a plus

This job description is not all inclusive, and other duties may be assigned by the COO as required.