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Market:TX - Houston
Industry Segment:Luxury Watches and Jewelry
Category:Retail Sales
Seniority:Associate
Job Type:Full time

Panerai, also known as “Officine Panerai”, is a brand on its own. While Panerai watches have been available to the public only since 1993, the brand has a long and rich history, mainly linked to the Royal Italian Navy. The brand started as a simple workshop created in 1860 by Giovanni Panerai, in Florence, Italy. His “officine” wasn’t only a shop and workshop for timepieces but was also as the city’s first watchmaking school. The main step in Panerai’s history will occur in 1916, after Guido Panerai (grandson of the founder) took over the family business and created “Radiomir”, a self-luminous material that allowed to see the time in the dark and underwater.

For some years already, Panerai was supplying the Royal Italian Navy with high precision instruments. Radiomir, a radium-based powder that gives luminosity to the dials, patented in 1916, will become a key element in Officine Panerai’s production. In 1936, on the eve of the Second World War, Panerai creates the first prototypes of the model now known as “Radiomir” for the frogman commandos of the First Submarine Group Command of the Royal Italian Navy. This large 46mm watch, with superior water resistance, featured a luminous dial and will be delivered as of 1938 to military forces – after several changes to the original concept, including the creation of the “sandwich dial”.

Multiple developments followed, all for military-issued watches only. In 1940, Panerai presents the Radiomir 1940, with reinforced lugs and a cushion-shaped case made with edges that are more pronounced on the side – a shape that will later become the brand’s hallmark. In 1943 will be developed another milestone watch, the chronograph “Mare Nostrum” for deck officers. In 1949, the brand launches a new luminous material named “Luminor”, this time based on tritium, which supersedes the radium-based paste. Coincidentally, the eponymous watch will be introduced, with the development of the trademark crown-protecting bridge – again, an element that will forge the brand’s DNA.

In 1972, the brand will be passed to engineer Dino Zei, after Giuseppe Panerai, son of Guido, dies. The brand still acts as a military supplier, with Italian Navy supply contracts long covered by military secrecy. The production is however now only focused on diving instruments, such as compasses and wrist depth gauges, as well as pressure compensation underwater torches.

It’s only in 1993 that Panerai will be launched to the public. Officine Panerai indeed presented a collection of three series of limited edition watches: the Luminor, the Luminor Marina and the Mare Nostrum, which draw inspiration from the historical models created for Second World War commandos. An important step in the brand’s history occurs in 1997, when the Vendôme Group, later to be named Richemont, will invest in Panerai and make available internationally and transforms it as one of the major players of the industry.

Since then, the brand has launched multiple collections and has even started to create its own in-house movements, thanks to production facilities based in Neuchâtel, Switzerland. Yet, all the watches that are stamped with the name Panerai are reminiscent of the watches created for the Italian frogmen, with the typical military elements.

This story was originally featured at https://monochrome-watches.com/panerai/.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Role Overview

Reporting to Panerai Boutique Manager, the Client Advisor is responsible for achieving the personal sales target as well as contributing to the achievement of the boutique’s objectives, developing the client panel and establishing best in class customer’s experience by delivering high operational and service standards, while adhering to Panerai procedures and policies.

Client Advisor acts as an ambassador of Panerai’s image in the boutique and during off-site events.

Responsibilities

1. Sales

  • Consistently achieve/exceed monthly and yearly turnover and KPI’s targets set by Boutique Manager and management
  • Support in achieving/exceeding Boutique overall target
  • Actively participate to the briefings and contribute to the development of the Boutique performance
  • Welcome and handle customers’ requests, lead and manage all steps of the sale following Panerai Selling Ceremony
  • Identify high-potential sales lead, perform targeted and diligent follow up to generate product selling opportunities
  • Identify and customer’s needs to suggest and promote products accordingly

2. Brand & Products Knowledge

  • Know the Maison’s products, their availabilities, the delivery status, the brand’s Dna and history and be able to share it with customers
  • Develop a good understanding of competition and luxury industry through self-learning and trainings
  • actively participate to all brand’s training sessions

3. Boutique Operations & Maintenance

  • As brand ambassador, always show an impeccable presentation, according to our guidelines
  • Understand and comply with all policies and procedures established by the company (security, inventory, products delivery…)
  • Manage the boutique’s daily business (boutique opening/closing, inventory, repairs process…)
  • Participate in maintaining excellent boutique appearance in accordance with exterior and interior boutique environment guidelines (grooming, visual merchandising…)
  • Assist with special projects when needed

4. CRM

  • Contribute to the development of Boutique database by consistently and accurately capturing prospects/customers data for follow up and relationship building, meet individual KPI’s targets
  • Develop and manage the attributed client portfolio by cultivating new and existing relationships through exceptional service and other Panerai CRM initiatives
  • Applies CRM relational strategy as per Headquarters’ guidelines
  • Assist Boutique Manager in developing CRM action plans, and participate to boutique or off-site events

5. Customers Service

  • Provide excellent client experience by maintaining the highest degree of product knowledge, professionalism and courtesy during and after the sale
  • Ensure seamless customers experience when handling Sav requests
  • Ensure customers’ requests are followed up and solved in due time (call back…)

Client Advisor can perform other duties as determined by Boutique Manager.

Key Performance Indicators

  • Individual sales target
  • Transformation rate
  • Average Price
  • CRM KPI’s (data quality and volume…)
  • Mystery Shopping

Qualifications

  • Minimum of 2 years in the luxury retail industry, in a sales function
  • Strong sense of luxury service and aesthetics
  • Fluent in English, additional language skills are a plus
  • Result and action oriented
  • Strong selling skills
  • Team player with good interpersonal competences and empathy
  • Curious and self-motivated, with excellent customer service mindset
  • Strong attention to detail with ability to handle multiple tasks simultaneously
  • Excellent communicator, able to develop a network
  • Excellent computer skills

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

MarketTX - Houston
Industry SegmentLuxury Watches and Jewelry
CategoryRetail Sales
SeniorityAssociate
Job TypeFull time

Panerai, also known as “Officine Panerai”, is a brand on its own. While Panerai watches have been available to the public only since 1993, the brand has a long and rich history, mainly linked to the Royal Italian Navy. The brand started as a simple workshop created in 1860 by Giovanni Panerai, in Florence, Italy. His “officine” wasn’t only a shop and workshop for timepieces but was also as the city’s first watchmaking school. The main step in Panerai’s history will occur in 1916, after Guido Panerai (grandson of the founder) took over the family business and created “Radiomir”, a self-luminous material that allowed to see the time in the dark and underwater.

For some years already, Panerai was supplying the Royal Italian Navy with high precision instruments. Radiomir, a radium-based powder that gives luminosity to the dials, patented in 1916, will become a key element in Officine Panerai’s production. In 1936, on the eve of the Second World War, Panerai creates the first prototypes of the model now known as “Radiomir” for the frogman commandos of the First Submarine Group Command of the Royal Italian Navy. This large 46mm watch, with superior water resistance, featured a luminous dial and will be delivered as of 1938 to military forces – after several changes to the original concept, including the creation of the “sandwich dial”.

Multiple developments followed, all for military-issued watches only. In 1940, Panerai presents the Radiomir 1940, with reinforced lugs and a cushion-shaped case made with edges that are more pronounced on the side – a shape that will later become the brand’s hallmark. In 1943 will be developed another milestone watch, the chronograph “Mare Nostrum” for deck officers. In 1949, the brand launches a new luminous material named “Luminor”, this time based on tritium, which supersedes the radium-based paste. Coincidentally, the eponymous watch will be introduced, with the development of the trademark crown-protecting bridge – again, an element that will forge the brand’s DNA.

In 1972, the brand will be passed to engineer Dino Zei, after Giuseppe Panerai, son of Guido, dies. The brand still acts as a military supplier, with Italian Navy supply contracts long covered by military secrecy. The production is however now only focused on diving instruments, such as compasses and wrist depth gauges, as well as pressure compensation underwater torches.

It’s only in 1993 that Panerai will be launched to the public. Officine Panerai indeed presented a collection of three series of limited edition watches: the Luminor, the Luminor Marina and the Mare Nostrum, which draw inspiration from the historical models created for Second World War commandos. An important step in the brand’s history occurs in 1997, when the Vendôme Group, later to be named Richemont, will invest in Panerai and make available internationally and transforms it as one of the major players of the industry.

Since then, the brand has launched multiple collections and has even started to create its own in-house movements, thanks to production facilities based in Neuchâtel, Switzerland. Yet, all the watches that are stamped with the name Panerai are reminiscent of the watches created for the Italian frogmen, with the typical military elements.

This story was originally featured at https://monochrome-watches.com/panerai/.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Watches and Jewelry
Single Page
No data was found
Client Advisor
Officine Panerai
Houston
Luxury Watches and Jewelry
Full time
Posted 1 year ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Officine Panerai

Panerai, also known as “Officine Panerai”, is a brand on its own. While Panerai watches have been available to the public only since 1993, the brand has a long and rich history, mainly linked to the Royal Italian Navy. The brand started as a simple workshop created in 1860 by Giovanni Panerai, in Florence, Italy. His “officine” wasn’t only a shop and workshop for timepieces but was also as the city’s first watchmaking school. The main step in Panerai’s history will occur in 1916, after Guido Panerai (grandson of the founder) took over the family business and created “Radiomir”, a self-luminous material that allowed to see the time in the dark and underwater.

For some years already, Panerai was supplying the Royal Italian Navy with high precision instruments. Radiomir, a radium-based powder that gives luminosity to the dials, patented in 1916, will become a key element in Officine Panerai’s production. In 1936, on the eve of the Second World War, Panerai creates the first prototypes of the model now known as “Radiomir” for the frogman commandos of the First Submarine Group Command of the Royal Italian Navy. This large 46mm watch, with superior water resistance, featured a luminous dial and will be delivered as of 1938 to military forces – after several changes to the original concept, including the creation of the “sandwich dial”.

Multiple developments followed, all for military-issued watches only. In 1940, Panerai presents the Radiomir 1940, with reinforced lugs and a cushion-shaped case made with edges that are more pronounced on the side – a shape that will later become the brand’s hallmark. In 1943 will be developed another milestone watch, the chronograph “Mare Nostrum” for deck officers. In 1949, the brand launches a new luminous material named “Luminor”, this time based on tritium, which supersedes the radium-based paste. Coincidentally, the eponymous watch will be introduced, with the development of the trademark crown-protecting bridge – again, an element that will forge the brand’s DNA.

In 1972, the brand will be passed to engineer Dino Zei, after Giuseppe Panerai, son of Guido, dies. The brand still acts as a military supplier, with Italian Navy supply contracts long covered by military secrecy. The production is however now only focused on diving instruments, such as compasses and wrist depth gauges, as well as pressure compensation underwater torches.

It’s only in 1993 that Panerai will be launched to the public. Officine Panerai indeed presented a collection of three series of limited edition watches: the Luminor, the Luminor Marina and the Mare Nostrum, which draw inspiration from the historical models created for Second World War commandos. An important step in the brand’s history occurs in 1997, when the Vendôme Group, later to be named Richemont, will invest in Panerai and make available internationally and transforms it as one of the major players of the industry.

Since then, the brand has launched multiple collections and has even started to create its own in-house movements, thanks to production facilities based in Neuchâtel, Switzerland. Yet, all the watches that are stamped with the name Panerai are reminiscent of the watches created for the Italian frogmen, with the typical military elements.

This story was originally featured at https://monochrome-watches.com/panerai/.

Copied

Client Advisor

Posted 1 year ago
Houston
Market: TX - Houston
Industry Segment: Luxury Watches and Jewelry
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page
No data was found
Client Advisor
Officine Panerai
Houston
Luxury Watches and Jewelry
Full time
Posted 1 year ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Officine Panerai

Panerai, also known as “Officine Panerai”, is a brand on its own. While Panerai watches have been available to the public only since 1993, the brand has a long and rich history, mainly linked to the Royal Italian Navy. The brand started as a simple workshop created in 1860 by Giovanni Panerai, in Florence, Italy. His “officine” wasn’t only a shop and workshop for timepieces but was also as the city’s first watchmaking school. The main step in Panerai’s history will occur in 1916, after Guido Panerai (grandson of the founder) took over the family business and created “Radiomir”, a self-luminous material that allowed to see the time in the dark and underwater.

For some years already, Panerai was supplying the Royal Italian Navy with high precision instruments. Radiomir, a radium-based powder that gives luminosity to the dials, patented in 1916, will become a key element in Officine Panerai’s production. In 1936, on the eve of the Second World War, Panerai creates the first prototypes of the model now known as “Radiomir” for the frogman commandos of the First Submarine Group Command of the Royal Italian Navy. This large 46mm watch, with superior water resistance, featured a luminous dial and will be delivered as of 1938 to military forces – after several changes to the original concept, including the creation of the “sandwich dial”.

Multiple developments followed, all for military-issued watches only. In 1940, Panerai presents the Radiomir 1940, with reinforced lugs and a cushion-shaped case made with edges that are more pronounced on the side – a shape that will later become the brand’s hallmark. In 1943 will be developed another milestone watch, the chronograph “Mare Nostrum” for deck officers. In 1949, the brand launches a new luminous material named “Luminor”, this time based on tritium, which supersedes the radium-based paste. Coincidentally, the eponymous watch will be introduced, with the development of the trademark crown-protecting bridge – again, an element that will forge the brand’s DNA.

In 1972, the brand will be passed to engineer Dino Zei, after Giuseppe Panerai, son of Guido, dies. The brand still acts as a military supplier, with Italian Navy supply contracts long covered by military secrecy. The production is however now only focused on diving instruments, such as compasses and wrist depth gauges, as well as pressure compensation underwater torches.

It’s only in 1993 that Panerai will be launched to the public. Officine Panerai indeed presented a collection of three series of limited edition watches: the Luminor, the Luminor Marina and the Mare Nostrum, which draw inspiration from the historical models created for Second World War commandos. An important step in the brand’s history occurs in 1997, when the Vendôme Group, later to be named Richemont, will invest in Panerai and make available internationally and transforms it as one of the major players of the industry.

Since then, the brand has launched multiple collections and has even started to create its own in-house movements, thanks to production facilities based in Neuchâtel, Switzerland. Yet, all the watches that are stamped with the name Panerai are reminiscent of the watches created for the Italian frogmen, with the typical military elements.

This story was originally featured at https://monochrome-watches.com/panerai/.

Copied

Client Advisor

Officine Panerai

Houston

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