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Market:NY - New York
Industry Segment:Luxury Watches and Jewelry
Category:Retail Sales
Seniority:Associate
Job Type:Full time
Budget: $23 - 24.50/hour

The brainchild of Boston watchmaker, Ariosto Jones, IWC Schaffhausen as its name suggests is an international watch company that is renowned for crafting luxurious timepieces that prove style and functionality can work together with effortless ease. Having founded the watch company in 1868, Ariosto achieved his vision by bringing together progressive American production techniques and the skilled craftsmanship of Swiss watchmakers, in order to create world-class timepieces that are of the highest standard, both aesthetically and functionally. Today, IWC Schaffhausen has gained an international reputation based on a passion for providing exquisite timepieces that embrace the very latest timekeeping innovations and styling. As a result, IWC Schaffhausen is now one of the world’s leading brands with a reputation for creating watches that combine supreme precision and exclusive design.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Main Purpose

The IWC Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of IWC at all times with client satisfaction being his/her utmost goal.

Key Responsibilities

  • Hosting clients and other stakeholders with the ability to provide personalized customer experience
  • Acknowledge selling of watches, accessories and services as main task and exceeds turnover targets set by the Boutique Manager
  • Identify and/or create sales opportunities inside and outside boutique environment to activate network to recruit prospects and clients
  • Find ever new and creative means to exceed client’s expectations
  • Establish strong personal relationships with clients from different backgrounds.
  • Support these relationships through constant focus and attention on CRM. Develop and maintain client database and manage clienteling activities on a day to day basis.
  • Handle customer service requests and respective processes.
  • Know IWC’s history, products and partnerships as well as the watch and luxury industries.
  • Deliver outstanding client service and treatment to make a clear difference vs. competition.
  • Act as a brand ambassador in and out of the boutique.
  • Organize and execute all operational tasks in detail and with care.
  • Maintain the boutique according to global IWC visual merchandising standards.
  • Be part of a boutique team and support the overall organization of the boutique with a strong team approach.
  • Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM etc) to participate to the boutique administration and elevate the BTQ KPI.

Qualifications

Education:

  • 3-5 years of experience in sales or hospitality
  • Applicants with background in Sales or Hospitality preferred

Technical Skills/Abilities:

  • Fluent in English
  • Comfortable with Video chat softwares

Personal Skills:

  • Strong Team player mindset
  • Excellent communicator with ability to develop strong networks
  • Curious and resourceful. Able to work independently on creating sales leads.
  • Result-oriented and driven
  • Strong selling skills
  • Accountable and reliable
  • Able to handle large diversity of tasks in a timely manner, very organized and disciplined
  • High emotional intelligence and general education
  • Perfect understanding of client satisfaction and luxury experience and strong sense for etiquette and human behavior
  • Able to adapt approach individually to respective client
  • Open and outgoing personality
  • Demonstrate eagerness and enthusiasm to learn and grow
  • Creative, curious and versatile with good interpersonal competences and empathetic
  • Has perfect manners and can maintain a conversation elegantly

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

MarketNY - New York
Industry SegmentLuxury Watches and Jewelry
CategoryRetail Sales
SeniorityAssociate
Job TypeFull time
Target Salary: $23 - 24.50/hour

The brainchild of Boston watchmaker, Ariosto Jones, IWC Schaffhausen as its name suggests is an international watch company that is renowned for crafting luxurious timepieces that prove style and functionality can work together with effortless ease. Having founded the watch company in 1868, Ariosto achieved his vision by bringing together progressive American production techniques and the skilled craftsmanship of Swiss watchmakers, in order to create world-class timepieces that are of the highest standard, both aesthetically and functionally. Today, IWC Schaffhausen has gained an international reputation based on a passion for providing exquisite timepieces that embrace the very latest timekeeping innovations and styling. As a result, IWC Schaffhausen is now one of the world’s leading brands with a reputation for creating watches that combine supreme precision and exclusive design.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Watches and Jewelry
Single Page

No longer accepting applications

No data was found
Client Advisor, Hudson Yards
IWC Schaffhausen
New York
Luxury Watches and Jewelry
Full time
Posted 1 year ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

As a Client Advisor, you will engage with clients to provide exceptional customer service and become their trusted style advisor. You will utilize the latest technology for outreach and selling, both in-store and digitally, and report to the Sales Manager.

Responsibilities

  • Maintain a customer-centric mentality
  • Demonstrate expert styling and brand knowledge
  • Utilize selling tools and digital store technology effectively
  • Achieve personal sales, client conversion, and wardrobing goals
  • Strategize to increase individual productivity
  • Utilize digital tools and social media for client engagement
  • Create a positive work environment through collaboration

Requirements

  • Ability to set and achieve sales goals
  • Experience with technology and digital selling tools
  • Styling, fashion, and fashion retail experience
  • Commission sales experience
  • High School Diploma or equivalent
  • Flexibility in work schedule

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

No longer accepting applications

Beauty Sales Associate – Austin

Posted 2 months ago
Austin
Market: TX - Austin
Industry Segment: Beauty and Fragrance, Department Stores
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Beauty Sales Associate – Austin
Neiman Marcus
Austin
Beauty and Fragrance, Department Stores
Full time
Posted 2 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Client Advisor, Hudson Yards

IWC Schaffhausen

New York

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