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Market:CA - Los Angeles, CA - Orange County
Industry Segment:Luxury Watches and Jewelry
Category:Retail Store Management
Seniority:Associate
Job Type:Full time

The tale of Bhindi Jewelers is an epic saga of ambition, tenacity, and legacy that began almost a century ago. The story commenced when Karsanji Bhindi, a fifth-generation goldsmith from India, moved to the Fiji Islands with aspirations of showcasing his craft. In 1952, he and his brothers set up a small showroom in the Fijian city of Suva. Their unwavering dedication to quality and customer service led to the successful growth of the store, which in 1958 found its permanent home on Nina Street, establishing the brand “Bhindi Brothers”. Karsanji’s commitment to growth saw him embark on numerous land development projects, thus steadily expanding the family enterprise.

Under Karsanji’s tutelage, his three sons – Vinod, Jayent, and Dhanesh – learned the gold jewelry trade. Vinod, joining at just 15, became proficient in all aspects of the business from design to finance. By the age of 18, he had taken over the entire Bhindi Fiji operations from his father. In 1975, with the business flourishing in Fiji, the family decided to expand to North America, opening their first boutique in Vancouver, Canada. The Bhindi Jewelers brand gradually became the largest independent jewelry store in Western Canada. In pursuit of further growth, the brothers shifted their base to Southern California in 1984. They established a presence in “Little India”, Artesia, California, and gradually became a household name in the South Asian community.

The Bhindi legacy was destined to continue and evolve with the entry of the third generation into the family business. This new team, consisting of six members – Sanat, Ronil, Hitesh, Nikhil, Ketan, and Ashwin Bhindi – were all certified gemologists from the Gemological Institute of America (GIA). These heirs to the jewelry empire brought their unique backgrounds and fresh perspectives to the business, ensuring it stayed at the forefront of innovation while maintaining the traditional values their grandfather had instilled. Bhindi Jewelers evolved into a one-stop-shop, from trading primarily in gold jewelry to custom-designed diamond pieces and high-end timepieces, thus providing an upscale and intimate retail experience for all clients. A testament to this evolution is their expanded showroom in Artesia, housing a vast collection of gold and diamond jewelry, along with luxury timepieces across two floors.

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In House Role

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Job Description

The Client Development, CRM, and Hospitality Manager will play a pivotal role in shaping and driving our customer relationship strategy, overseeing client development initiatives, and ensuring top-notch hospitality services. The ideal candidate brings a blend of sales mentality, relationship management expertise, and hospitality experience, preferably within the luxury goods industry.

Responsibilities:

  • Managing and optimizing the Customer Relationship Management (CRM) system to improve customer engagement and increase sales.
  • Developing, implementing, and evaluating strategies to acquire new clients and nurture existing client relationships.
  • Working closely with the Sales Team to identify opportunities and initiatives that support client retention and growth.
  • Overseeing hospitality services, ensuring an exceptional and seamless customer experience aligning with the luxury standards of Bhindi Jewelers.
  • Reporting on CRM system effectiveness, customer satisfaction, and sales outcomes to the owners.
  • Collaborating with the marketing team to leverage CRM data for targeted and personalized marketing campaigns.
  • Conducting training sessions for the sales team to enhance their CRM usage and client service skills.
  • Keeping abreast of trends and advancements in CRM technologies and customer service practices within the luxury market.

Qualifications:

  • Proven experience in a similar role within the luxury retail sector, with a strong focus on CRM, client development, and hospitality.
  • Exceptional leadership and interpersonal skills, with the ability to build relationships and motivate teams.
  • Proficiency in CRM systems, data analysis, and customer segmentation strategies.
  • Solid understanding of luxury market dynamics and customer preferences.
  • Excellent communication skills and a strong customer service orientation.

MarketCA - Los Angeles, CA - Orange County
Industry SegmentLuxury Watches and Jewelry
CategoryRetail Store Management
SeniorityAssociate
Job TypeFull time

The tale of Bhindi Jewelers is an epic saga of ambition, tenacity, and legacy that began almost a century ago. The story commenced when Karsanji Bhindi, a fifth-generation goldsmith from India, moved to the Fiji Islands with aspirations of showcasing his craft. In 1952, he and his brothers set up a small showroom in the Fijian city of Suva. Their unwavering dedication to quality and customer service led to the successful growth of the store, which in 1958 found its permanent home on Nina Street, establishing the brand “Bhindi Brothers”. Karsanji’s commitment to growth saw him embark on numerous land development projects, thus steadily expanding the family enterprise.

Under Karsanji’s tutelage, his three sons – Vinod, Jayent, and Dhanesh – learned the gold jewelry trade. Vinod, joining at just 15, became proficient in all aspects of the business from design to finance. By the age of 18, he had taken over the entire Bhindi Fiji operations from his father. In 1975, with the business flourishing in Fiji, the family decided to expand to North America, opening their first boutique in Vancouver, Canada. The Bhindi Jewelers brand gradually became the largest independent jewelry store in Western Canada. In pursuit of further growth, the brothers shifted their base to Southern California in 1984. They established a presence in “Little India”, Artesia, California, and gradually became a household name in the South Asian community.

The Bhindi legacy was destined to continue and evolve with the entry of the third generation into the family business. This new team, consisting of six members – Sanat, Ronil, Hitesh, Nikhil, Ketan, and Ashwin Bhindi – were all certified gemologists from the Gemological Institute of America (GIA). These heirs to the jewelry empire brought their unique backgrounds and fresh perspectives to the business, ensuring it stayed at the forefront of innovation while maintaining the traditional values their grandfather had instilled. Bhindi Jewelers evolved into a one-stop-shop, from trading primarily in gold jewelry to custom-designed diamond pieces and high-end timepieces, thus providing an upscale and intimate retail experience for all clients. A testament to this evolution is their expanded showroom in Artesia, housing a vast collection of gold and diamond jewelry, along with luxury timepieces across two floors.

Copied

In House Role

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Job Description
Industry Segment: Luxury Watches and Jewelry
Single Page

No longer accepting applications

No data was found
Client Development and Hospitality Manager
Bhindi Jewelers
Artesia
Luxury Watches and Jewelry
Full time
Posted 1 year ago

In House Role

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Job Description
About Bhindi Jewelers

The tale of Bhindi Jewelers is an epic saga of ambition, tenacity, and legacy that began almost a century ago. The story commenced when Karsanji Bhindi, a fifth-generation goldsmith from India, moved to the Fiji Islands with aspirations of showcasing his craft. In 1952, he and his brothers set up a small showroom in the Fijian city of Suva. Their unwavering dedication to quality and customer service led to the successful growth of the store, which in 1958 found its permanent home on Nina Street, establishing the brand “Bhindi Brothers”. Karsanji’s commitment to growth saw him embark on numerous land development projects, thus steadily expanding the family enterprise.

Under Karsanji’s tutelage, his three sons – Vinod, Jayent, and Dhanesh – learned the gold jewelry trade. Vinod, joining at just 15, became proficient in all aspects of the business from design to finance. By the age of 18, he had taken over the entire Bhindi Fiji operations from his father. In 1975, with the business flourishing in Fiji, the family decided to expand to North America, opening their first boutique in Vancouver, Canada. The Bhindi Jewelers brand gradually became the largest independent jewelry store in Western Canada. In pursuit of further growth, the brothers shifted their base to Southern California in 1984. They established a presence in “Little India”, Artesia, California, and gradually became a household name in the South Asian community.

The Bhindi legacy was destined to continue and evolve with the entry of the third generation into the family business. This new team, consisting of six members – Sanat, Ronil, Hitesh, Nikhil, Ketan, and Ashwin Bhindi – were all certified gemologists from the Gemological Institute of America (GIA). These heirs to the jewelry empire brought their unique backgrounds and fresh perspectives to the business, ensuring it stayed at the forefront of innovation while maintaining the traditional values their grandfather had instilled. Bhindi Jewelers evolved into a one-stop-shop, from trading primarily in gold jewelry to custom-designed diamond pieces and high-end timepieces, thus providing an upscale and intimate retail experience for all clients. A testament to this evolution is their expanded showroom in Artesia, housing a vast collection of gold and diamond jewelry, along with luxury timepieces across two floors.

No longer accepting applications

Client Development and Hospitality Manager

Posted 1 year ago
Artesia
Market: CA - Los Angeles, CA - Orange County
Industry Segment: Luxury Watches and Jewelry
Category: Retail Store Management
Seniority: Associate
Job Type: Full time

In House Role

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Single Page

No longer accepting applications

No data was found
Client Development and Hospitality Manager
Bhindi Jewelers
Artesia
Luxury Watches and Jewelry
Full time
Posted 1 year ago

In House Role

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Job Description
About Bhindi Jewelers

The tale of Bhindi Jewelers is an epic saga of ambition, tenacity, and legacy that began almost a century ago. The story commenced when Karsanji Bhindi, a fifth-generation goldsmith from India, moved to the Fiji Islands with aspirations of showcasing his craft. In 1952, he and his brothers set up a small showroom in the Fijian city of Suva. Their unwavering dedication to quality and customer service led to the successful growth of the store, which in 1958 found its permanent home on Nina Street, establishing the brand “Bhindi Brothers”. Karsanji’s commitment to growth saw him embark on numerous land development projects, thus steadily expanding the family enterprise.

Under Karsanji’s tutelage, his three sons – Vinod, Jayent, and Dhanesh – learned the gold jewelry trade. Vinod, joining at just 15, became proficient in all aspects of the business from design to finance. By the age of 18, he had taken over the entire Bhindi Fiji operations from his father. In 1975, with the business flourishing in Fiji, the family decided to expand to North America, opening their first boutique in Vancouver, Canada. The Bhindi Jewelers brand gradually became the largest independent jewelry store in Western Canada. In pursuit of further growth, the brothers shifted their base to Southern California in 1984. They established a presence in “Little India”, Artesia, California, and gradually became a household name in the South Asian community.

The Bhindi legacy was destined to continue and evolve with the entry of the third generation into the family business. This new team, consisting of six members – Sanat, Ronil, Hitesh, Nikhil, Ketan, and Ashwin Bhindi – were all certified gemologists from the Gemological Institute of America (GIA). These heirs to the jewelry empire brought their unique backgrounds and fresh perspectives to the business, ensuring it stayed at the forefront of innovation while maintaining the traditional values their grandfather had instilled. Bhindi Jewelers evolved into a one-stop-shop, from trading primarily in gold jewelry to custom-designed diamond pieces and high-end timepieces, thus providing an upscale and intimate retail experience for all clients. A testament to this evolution is their expanded showroom in Artesia, housing a vast collection of gold and diamond jewelry, along with luxury timepieces across two floors.

Client Development and Hospitality Manager

Bhindi Jewelers

Artesia

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