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Market:CA - Orange County
Industry Segment:Department StoresLuxury FashionLuxury Menswear
Category:Loss Prevention
Seniority:Manager
Job Type:Full time
Budget: $30.00 - $35.00/hour

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Your Role

As a Loss Prevention Assistant Manager, you will be supervising and working as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud, reporting to the Loss Prevention Market Manager and Senior Retail Performance and Store Operations Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.

What You’ll Do

  • Maintain the general safety of customers, employees, and the store
  • Assess and assist in emergency situations
  • Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
  • Conduct external and internal investigations, documenting all loss prevention incidents properly
  • Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
  • Reduce and control loss of inventory through audits, training, and education
  • Support and participate in store operations programs
  • Maintain a high level of integrity and confidentiality

What You Bring

  • A customer focused mindset
  • The ability to make, and be accountable for, decisions in a fast-paced environment
  • Strong leadership, organizational skills, as well as effective verbal and written communication skills
  • Teach, train, and influence associates at all levels
  • Basic computer, time management, and conflict management skills
  • Investigative and analytical skills
  • Respond appropriately to changes in direction or unexpected situations
  • The ability to work a flexible schedule based on business needs
  • High school diploma or GED

Inclusive Benefits

  • Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children
  • Flexible Spending Account for eligible medical and dependent (day care) expenses
  • Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks
  • 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
  • Paid Time Off, including 6 paid holidays, 1 week in first year and then 2 weeks of vacation, 7 sick days, and 2 personal days per full year of service
  • Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available
  • Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities
  • NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
  • NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG ’s All Heart Program
  • Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG ’s Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences
  • NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving

Additional Information

  • Posting Date: Apr 5, 2023
  • Overtime Status: Non-exempt

MarketCA - Orange County
Industry SegmentDepartment StoresLuxury FashionLuxury Menswear
CategoryLoss Prevention
SeniorityManager
Job TypeFull time
Target Salary: $30.00 - $35.00/hour

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Department Stores, Luxury Fashion, Luxury Menswear
Single Page

No longer accepting applications

No data was found
Loss Prevention Assistant Manager
Neiman Marcus
Newport Beach
Department Stores, Luxury Fashion, Luxury Menswear
Full time
Posted 1 year ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Purpose

To acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service.

Enhance the client experience

  • Greets and welcomes clients throughout all areas of the store
  • Connects with clients in a friendly and meaningful way
  • Provides clients advice and knowledge that they may not have realized they needed
  • Makes every client interaction a personal and seamless experience
  • Exhibits behaviors that support client satisfaction goal (KPI)

Boost sales through omni channel and out of home base selling

  • Educates self and client on merchandise, events, promotions, policy and services
  • Demonstrates expert styling and brand knowledge
  • Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel
  • Graciously takes returns and offers options based on client’s needs
  • Takes an omnitude approach to identify and recommend merchandise across all channels
  • Utilizes selling tools and store technology to sell across all channels effectively
  • Promotes benefits of the InCircle program and opens new accounts
  • Achieves personal sales and out of home base selling goals (KPI)

Cultivate and grow client base

  • Cultivates the client relationship through personalized connection
  • Acquires and builds client base primarily through forming relationships with new clients and retaining/building spend of existing clients
  • Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out of home base selling and strong client relationships
  • Utilizes digital tools and social media to connect with clients, serve their needs, and follow up as necessary
  • Proactively utilizes mobile devices and selling technology to communicate with clients and expand the business

Champion operational excellence

  • Assists in operational tasks (actively maintains selling floor, fills in stock, cleans fitting rooms, returns merchandise to other departments)
  • Ensures audit compliance

Contribute to team success

  • Partners with others to provide the best client experience
  • Actively creates a positive work environment through teamwork and collaboration
  • Maintains positive working relationships throughout the company

Additional Information

  • Posting Date: Oct 26, 2022
  • Overtime Status: Non-exempt

About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

No longer accepting applications

Beauty Ambassador – La Mer

Posted 2 years ago
Mclean
Market: VA - Tysons
Industry Segment: Beauty and Fragrance, Department Stores
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Beauty Ambassador – La Mer
Neiman Marcus
Mclean
Beauty and Fragrance, Department Stores
Full time
Posted 2 years ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Neiman Marcus

NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.

Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.

Loss Prevention Assistant Manager

Neiman Marcus

Newport Beach

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