fbpx
Market:CA - Los Angeles
Industry Segment:Luxury FashionLuxury Menswear
Category:Operations
Seniority:Manager
Job Type:Full time

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

About the Role:

  • Manages shipping and receiving department. Assess actions to be taken with receiving issues. Ensure the timely movement of merchandise and adherence to all procedural guidelines including but not limited to transfers, RTVs, damages, negative on hands etc. Through management of inventory control associates and other operational staff, ensure the organization and efficient operation of all back of house space.
  • Takes part in all managerial responsibilities for efficient running of the business inclusive of overseeing and validating cash handling procedures are respected, appropriately documented and reported to Managing Director. Operations Manager will contribute and work in tandem with retail management team as needed and in fair rotation. Operations Manager will also assist in the absence of Managing Director during Preview/Podium, vacations or in the absence of the Assistant Manager or Selling Supervisor.
  • Ensure workflow of all after-sales service and craftspeople/tailors if applicable.
  • Performs and prepares for all inventories and cycle counts, including reconciliations of stock discrepancies. Performs stock adjustments.
  • Liaison with corporate construction and maintenance department and outside vendors with regards to any maintenance needs. Ensure building and store are maintained to company standard and all issues are addressed in a timely manner.
  • Ensure functionality of all IT and phone system by communicating with corporate contacts and securing resolutions.
  • Acts as a liaison with outside vendors for monthly need and or special events.
  • Partners with Managing Director to manage operational team and vendors ensuring appropriate scheduling training and coaching. Manages E-time and keeps accurate record of vacation and time and attendance with HR. This includes all SSA’s, housekeeping, shipping and receiving, asset protection guards and after sales staff as appropriate for the location.
  • Coordinates and prepares evacuation drills and provides training to team with regards to emergency response preparedness.
  • Responsible for and oversees all operations and after-sales supply orders.
  • Oversees all Staff Sales
  • Trains staffs to ensure compliance with all operational policies and procedures ensuring policies are thoroughly communicated to all staff in a timely manner.
  • Recruits and maintains an active talent bank for any operational positions.

Supervisory Responsibility:

  • Yes

Supervises Inventory Control, SSA and After-Sales positions.

Budget Responsibility:

  • Yes

Budget guidelines are set annually. The Operations Manager will be directly involved with budget expectations with regards to selling supplies, cleaning and maintenance contracts, guard service, repairs, rental equipment and kitchen supplies. They will work within the confines of the budget in partnership with the respective corporate departments. The Operations Manager should identify areas for cost efficient and minimize costs when possible.

Decision Making Responsibility:

  • Yes

Assess when general repairs need to be made to the building and when electronic equipment should be upgraded or replaced in partnership with corporate offices. Determine actions to be taken when receiving issues with negative on hands. Responsible for deciding when supply orders need to be placed. Implement efficient work flow processes for after-sales tracking.

About You:

  • 5+ years of retail management experience in a similar role; prior experience in a luxury environment preferred,
  • Proficient shipping and receiving experience.
  • Excellent computer skills and proficient in MS Excel, Word and PowerPoint.
  • Excellent communication skills both verbal and written.
  • Strong POS and phone systems knowledge.
  • Extensive building maintenance experience.
  • Must work well under pressure and have the ability to multi-task with accuracy.
  • Acute interpersonal skills and a collaborative management style.
  • Familiarity with international parent companies a plus.
  • Ability to lift between 0-25 lbs. without assistance.

The range for this position is $79,123 to $131,872 annually. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

MarketCA - Los Angeles
Industry SegmentLuxury FashionLuxury Menswear
CategoryOperations
SeniorityManager
Job TypeFull time

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Fashion, Luxury Menswear
Single Page

No longer accepting applications

No data was found
Operations Manager
Hermes
Canoga Park
Luxury Fashion, Luxury Menswear
Full time
Posted 1 year ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Hermes

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.

No longer accepting applications

Operations Manager

Posted 1 year ago
Canoga Park
Market: CA - Los Angeles
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Operations
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Operations Manager
Hermes
Canoga Park
Luxury Fashion, Luxury Menswear
Full time
Posted 1 year ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Hermes

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.

Operations Manager

Hermes

Canoga Park

Resume
Click "Choose Files" to attach your MS Word or PDF Resume*
Maximum file size: 5 MB
Apply with the resume on file?
See Your Resume On File
First Name*
Last Name*
Email*
Current or Most Recent Company*
Current or Most Recent Title*
Question 1 From Employer:
Question 2 From Employer:
Question 3 From Employer:
Operations Manager
Hermes
Confidential Company
Canoga Park

Apply as Guest

If you already have an account, please login first

First Name*
Last Name*
Email*
Confirm Email*
Phone*
Current or Most Recent Company*
Current or Most Recent Title*
Compensation Expectations
Optional, but suggested
Click "Choose Files" to attach your MS Word or PDF Resume*
Maximum file size: 2 MB
Required Application Questions
From the employer
Question 1 From Employer:
Question 2 From Employer:
Question 3 From Employer:
Please allow a few seconds for your application to submit