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BROBSTON GROUP

Ralph-Lauren-Logo
Market:MA - Boston
Industry Segment:Luxury FashionLuxury Menswear
Category:Operations
Seniority:Associate
Job Type:Full time

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of luxury lifestyle products in five categories: apparel, footwear & accessories, home, fragrances and hospitality. For more than 50 years, Ralph Lauren has sought to inspire the dream of a better life through authenticity and timeless style. Its reputation and distinctive image have been developed across a wide range of products, brands, distribution channels and international markets. The Company’s brand names – which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children and Chaps, among others – constitute one of the world’s most widely recognized families of consumer brands.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Position Overview

Ensure a consistent memorable customer shopping experience by providing the highest level of service to guests and support the sales team as well as other back of house partners.

Essential Duties & Responsibilities

  • Assist in all guest service areas as called upon – Call Center, Guest Kitchen, Sales Floor, Concierge & Administration.
  • Responsible for creating an “ultimate experience” for every guest by providing exceptional customer service and supporting front and certain back of house functions.
  • Greet every client and assist them in their individual shopping needs, i.e. offering a beverage, guiding to the appropriate department or sales professional, etc.
  • Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer expectations.
  • Locate products for customers, complete transfers and charge sends from other stores as needed. Partner with Operations Associates when necessary to follow up on costumer sends/deliveries, transfers and new product receipt.
  • Prepare store for opening and closing, including: filling in merchandise and returning merchandise to the stock room; stocking cash wraps with gift boxes, bags, etc., and maintaining clean, presentable front and back of house areas. Fold and straighten merchandise.
  • Assist in processing sales transactions. Must be knowledgeable of return, markdown/discount, tax, security and packaging policies; and capture customer information.
  • Prepare food and/or beverages to client specifications and provide support in the Guest Kitchen.
  • Provide assistance on the floor at any given time to support other departments based on store needs.
  • Ensure a clean, organized sales floor and fitting rooms.
  • Direct all phone calls and questions to appropriate areas of store.
  • Demonstrate a true passion and respect for the product.
  • Exhibit pride through positive demeanor, body language and personal presentation.
  • Demonstrate professional etiquette through integrity, honesty and respect for others.

Experience, Skills & Knowledge

  • Minimum of 1-2 years of related Customer Experience, preferably within the luxury retail environment
  • Detail oriented, customer service oriented and highly organized
  • Strong time management skills and ability to multi-task
  • Demonstrated passion and affinity for the Ralph Lauren brand and desire to grow in one’s career with the company
  • Collaborative team player willing to partner with and support all departments
  • Strong communication and interpersonal skills

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.

Ralph-Lauren-Logo
MarketMA - Boston
Industry SegmentLuxury FashionLuxury Menswear
CategoryOperations
SeniorityAssociate
Job TypeFull time

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of luxury lifestyle products in five categories: apparel, footwear & accessories, home, fragrances and hospitality. For more than 50 years, Ralph Lauren has sought to inspire the dream of a better life through authenticity and timeless style. Its reputation and distinctive image have been developed across a wide range of products, brands, distribution channels and international markets. The Company’s brand names – which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children and Chaps, among others – constitute one of the world’s most widely recognized families of consumer brands.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Ralph-Lauren-Logo
Industry Segment: Luxury Fashion, Luxury Menswear
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Ralph-Lauren-Logo
Store Support & Operations
Ralph Lauren
Boston
Luxury Fashion, Luxury Menswear
Full time
Posted 12 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Ralph Lauren

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of luxury lifestyle products in five categories: apparel, footwear & accessories, home, fragrances and hospitality. For more than 50 years, Ralph Lauren has sought to inspire the dream of a better life through authenticity and timeless style. Its reputation and distinctive image have been developed across a wide range of products, brands, distribution channels and international markets. The Company’s brand names – which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children and Chaps, among others – constitute one of the world’s most widely recognized families of consumer brands.

Copied
Ralph-Lauren-Logo

Store Support & Operations

Posted 12 months ago
Boston
Market: MA - Boston
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Operations
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page
No data was found
Ralph-Lauren-Logo
Store Support & Operations
Ralph Lauren
Boston
Luxury Fashion, Luxury Menswear
Full time
Posted 12 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Ralph Lauren

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of luxury lifestyle products in five categories: apparel, footwear & accessories, home, fragrances and hospitality. For more than 50 years, Ralph Lauren has sought to inspire the dream of a better life through authenticity and timeless style. Its reputation and distinctive image have been developed across a wide range of products, brands, distribution channels and international markets. The Company’s brand names – which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children and Chaps, among others – constitute one of the world’s most widely recognized families of consumer brands.

Copied

Store Support & Operations

Ralph Lauren

Boston

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Store Support & Operations
Ralph Lauren
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