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BROBSTON GROUP

Tourneau_Bucherer_logo
Market:NY - New York
Industry Segment:Luxury Watches and Jewelry
Category:Jeweler
Seniority:Associate
Job Type:Full time

Tourneau has more than 30 retail locations in America, while Bucherer has 36 boutiques across Europe. The Bucherer 1888 brand, headquartered in Lucerne, Switzerland, since its inception, remains independent and family owned and is under the vigilant and dynamic direction of third-generation Jörg G. Bucherer, Chairman of Bucherer AG. Tourneau, now under the Bucherer wing, continues delivering exceptional service, teaming with the world’s leading watch brands to offer customers an unprecedented destination-shopping experience.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

The Watchmaker is responsible for providing in-store watch maintenance, service and performing quality control checks on watches in a timely manner to satisfy the needs of our customers. The Watchmaker is also responsible for supporting Sales Professionals in the sale of a watch, ultimately enhancing the client experience.

Essential Job Responsibilities

  • In-Store Watch Maintenance
  • Service a watch completely.
  • Clean cases and bracelets using the ultrasonic cleaner and where applicable the steam machine.
  • Replacing pins and screws.
  • Water Resistance Testing – test watches to ensure they are water resistant using the pressure test machine and advise if the watch passed or failed. Provide a copy of the printed results for the customer.
  • Testing for rate deviation on mechanical watches using the timing machine.
  • Battery Installation – selecting the correct size and voltage of battery for watch. Ensuring battery straps are secure and cleaning of the terminal.
  • Using quartz analyzer to test voltage, rate and coil resistance.
  • Conduct quality control on out-of-store repaired watches including appearance, proper hand alignment, water resistance documentation and final wipe down and wrap.
  • Conducting quality control on same-day serviced watches including wipe and wrap. Advise Service/Sales Professionals if the watch requires additional servicing.
  • Provide a final quality control check to ensure the watch has been repaired according to Tourneau standards. This includes:
    • Reviewing appearance, hand alignment, proper tension of setting and winding, calendar flip, oscillating weight, proper screw down of crown/tube, no exposed gaskets, final timing, water resistance documentation, checking clasp functions, spring bars and loose pins/screws, setting and winding positions as well as final wipe down and wrap.

  • Support process for out-of-store watch repair
  • Maintain equipment and tools in good working order.
  • Engage with clients as required to provide knowledge and education on technical processes.

Qualifications

  • At least 5 years of work experience in the craft or relevant certifications.
  • Must be Rolex Level 30 Certified
  • A demonstrated ability to learn on-the job.
  • Willing to be hands-on and work with the team to get the job done.
  • Must be able to work a flexible schedule throughout the week.
  • A passion for watches and excellence in service.
  • Ability to be customer facing as needed.
  • Detail orientated with a mechanical aptitude.

*Tourneau reserves the right to alter or amend an employee’s job responsibilities at any time based on the needs of the business.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Tourneau_Bucherer_logo
MarketNY - New York
Industry SegmentLuxury Watches and Jewelry
CategoryJeweler
SeniorityAssociate
Job TypeFull time

Tourneau has more than 30 retail locations in America, while Bucherer has 36 boutiques across Europe. The Bucherer 1888 brand, headquartered in Lucerne, Switzerland, since its inception, remains independent and family owned and is under the vigilant and dynamic direction of third-generation Jörg G. Bucherer, Chairman of Bucherer AG. Tourneau, now under the Bucherer wing, continues delivering exceptional service, teaming with the world’s leading watch brands to offer customers an unprecedented destination-shopping experience.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Tourneau_Bucherer_logo
Industry Segment: Luxury Watches and Jewelry
Single Page

No longer accepting applications

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Tourneau_Bucherer_logo
Watchmaker
Tourneau | Bucherer
New York
Luxury Watches and Jewelry
Full time
Posted 12 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Tourneau | Bucherer

Tourneau has more than 30 retail locations in America, while Bucherer has 36 boutiques across Europe. The Bucherer 1888 brand, headquartered in Lucerne, Switzerland, since its inception, remains independent and family owned and is under the vigilant and dynamic direction of third-generation Jörg G. Bucherer, Chairman of Bucherer AG. Tourneau, now under the Bucherer wing, continues delivering exceptional service, teaming with the world’s leading watch brands to offer customers an unprecedented destination-shopping experience.

No longer accepting applications

Tourneau_Bucherer_logo

Watchmaker

Posted 12 months ago
New York
Market: NY - New York
Industry Segment: Luxury Watches and Jewelry
Category: Jeweler
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Tourneau_Bucherer_logo
Watchmaker
Tourneau | Bucherer
New York
Luxury Watches and Jewelry
Full time
Posted 12 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Tourneau | Bucherer

Tourneau has more than 30 retail locations in America, while Bucherer has 36 boutiques across Europe. The Bucherer 1888 brand, headquartered in Lucerne, Switzerland, since its inception, remains independent and family owned and is under the vigilant and dynamic direction of third-generation Jörg G. Bucherer, Chairman of Bucherer AG. Tourneau, now under the Bucherer wing, continues delivering exceptional service, teaming with the world’s leading watch brands to offer customers an unprecedented destination-shopping experience.

Watchmaker

Tourneau | Bucherer

New York

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Tourneau | Bucherer
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New York

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