Account Executive

Summary

The Account Executive is responsible for driving business development across the Montreal and Quebec City markets by executing brand programs, achieving sales and CRM targets, and elevating the client experience. The role requires a regular in-store presence to coach retailer and freelance teams, uphold Dior brand standards, and support omni-channel initiatives. This position is Montreal based with significant travel required.

Responsibilities

• Develop and execute territory-specific plans to achieve and exceed sales and CRM goals.
• Lead, coach, and develop counter managers, brand advocates, and freelance teams to improve sales and client experience.
• Manage retailer relationships, negotiate opportunities, and collaborate with store management and HQ stakeholders.
• Support omni-channel programs, retailer CRM initiatives, and Dior.com integration to drive client engagement.
• Ensure operational compliance, support new store openings, and manage freelance scheduling within budget.

Requirements

• 5+ years of sales management and people leadership experience in a retail environment; luxury or cosmetics experience preferred.
• French speaking and writing required for French-speaking markets; strong verbal and written communication skills in English.
• Ability to work weekends, travel approximately 80%, and maintain a Montreal base.
• Valid drivers license and fully operational vehicle with current registration.
• Proficiency with digital tools and business applications such as Outlook, PowerBi, Teams, Excel, Word and PowerPoint.