Administrative Associate

Summary

The Administrative Associate provides front and back office support for the boutique, assisting clients and Sales Professionals with transactions, repairs, and service inquiries. The role handles shipping and receiving, bank deposits, opening and closing procedures, and store inventory support while maintaining exceptional customer service standards. This is a part-time, store-based position requiring schedule flexibility for evenings and weekends.

Responsibilities

• Assist clients with purchases, repairs, and service concerns in a professional manner.
• Support sales professionals and management with special requests and transactions.
• Answer phones and handle client inquiries.
• Process sales transactions and prepare bank deposits.
• Prepare and ship/receive merchandise, manage transfer requests, and maintain related documentation.
• Process and distribute repairs, prepare factory repairs via mail, and assist clients with repair questions.
• Perform opening and closing procedures and general store maintenance.

Requirements

• High school diploma.
• 1-3 years of administrative experience.
• Strong customer service, interpersonal, and communication skills.
• Detail oriented with good organizational and multitasking abilities.
• Computer literate, including MS Office.
• Ability to stand for long periods and flexibility to work evenings and weekends.