TAG Heuer/Omega Administrative Associate
To help you be successful, our TAG Heuer/Omega Administrative Associate will be fully trained in our services; supported by a management team that truly cares about your success. You are empowered to be yourself to create an experience that will build long-lasting relationships. An Administrative Associate will assist clients and Sales Professionals with all sales transactions and repairs, ship and receive merchandise following company guidelines, answer phones and general back-office functions.
Responsibilities
- Assist clients with their purchase, repair, or service concern in a friendly and professional manner.
- Assist sales professional and management team with their concerns and special request.
- Answer phones in a polite, friendly manner and assist clients with their request.
- Take bank deposits to banking facility.
- Process sales transactions and ensure they are handled according to Company policies.
- Perform Opening and closing procedures.
- Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all incoming and outgoing transfer packing slips in corresponding files.
- Assist and cooperate with corporate office on special requests, such as: drop shipments, RTV’s, reconciling of store inventory, etc.
- Process and distribute repairs, accordingly, prepare factory repairs via US Mail, assist clients with all repair service questions.
- Ensure store has all necessary supplies and materials.
- Ensure merchandise that client has purchased is properly packaged in corresponding box, cleaned, price tags removed, gift wrapped if requested.
- Assist Sales floor with typing/requesting Retail Replacement Cost Certificates.
- Prepare all packages for mailing and shipping.
- Participate with general store/office maintenance.
- Completions of all duties as assigned by management.
Supervisory/Management Responsibilities
N/A
Physical Requirements
- Required to stand up for long periods of time
Working Conditions and Environment
- Schedule flexibility and availability required to accommodate store hours, including evenings and weekends
- Multi-task environment at a fast-paced level
Knowledge and Skills Required
Education
Experience
- 1-3 years of administrative experience
Skills
- Good Customer Service and selling skills
- Good interpersonal and communication skills (verbal and written)
- Detail oriented and good organizational Skills
- Teamwork
- Able to multitask in a fast-paced environment
- Computer literate (MS Office)
This is a part time position
