SummaryAs an Administrative Associate, you will be fully trained in our services and supported by a management team that cares about your success. You will assist clients and Sales Professionals with sales transactions and repairs, ship and receive merchandise, answer phones, and perform general back office functions.
Responsibilities- Assist clients with purchases, repairs, or service concerns in a friendly and professional manner.
- Support sales professionals and management with their concerns and special requests.
- Answer phones politely and assist clients with their requests.
- Take bank deposits to the banking facility.
- Process sales transactions according to company policies.
- Perform opening and closing procedures.
- Prepare and manage shipping/receiving merchandise and transfer requests.
- Cooperate with corporate office on special requests like drop shipments and inventory reconciliation.
- Process and distribute repairs, prepare factory repairs, and assist clients with repair service questions.
- Ensure the store has necessary supplies and materials.
- Package purchased merchandise properly and assist with gift wrapping if requested.
- Assist the sales floor with Retail Replacement Cost Certificates.
- Prepare packages for mailing and shipping.
- Participate in general store/office maintenance.
- Complete all duties as assigned by management.
Requirements- 1-3 years of administrative experience.
- High School Diploma.
- Good customer service and selling skills.
- Strong interpersonal and communication skills.
- Detail-oriented with good organizational skills.
- Ability to work in a team and multitask in a fast-paced environment.
- Computer literate, especially in MS Office.
- Schedule flexibility and availability for store hours, including evenings and weekends.
- Ability to stand for long periods.
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