Administrative Manager - The Promenade At Sagemore

Summary

The Administrative Manager provides showroom and office support for the retail location, focusing on excellent client service and maintaining a professional work environment. This role coaches, trains, and develops office staff while overseeing administrative operations including inventory control, shipping and receiving, payroll reconciliation, and repair department management.

Responsibilities

• Assist clients with purchases, repairs, and service concerns in a friendly, professional manner
• Provide relief coverage on the sales floor and assist clients as needed
• Coach, train, and develop office staff
• Ensure office operations follow company guidelines, policies, and procedures
• Manage inventory control and reconciliation of physical inventories
• Oversee shipping and receiving of merchandise and related paperwork
• Reconcile and finalize payroll for posting and ensure sales transactions and bank deposits follow policy
• Oversee the repair department to ensure timely completion of repairs
• Perform opening and closing procedures and prepare transfers and shipping packages
• Answer phones, maintain supplies, and provide general showroom/office maintenance

Requirements

• 3+ years of administrative experience, preferably in a retail operations environment
• Strong client service and selling skills
• Good interpersonal and written/verbal communication skills
• Detail oriented with strong organizational skills
• Team player able to multitask in a fast-paced environment