After Sales And Client Services Intern - Generation H

As an After Sales and Client Services Intern at Hermès, you will join the Omnichannel Customer Development & Client Relations Management team, focusing on customer acquisition and retention through analytics, CRM, and client services. This full-time internship offers a unique opportunity to gain real-world experience in a corporate setting, working closely with the Senior Manager of After Sales and the Client Development team.

• Support the Senior Manager of After Sales with administrative and analytical tasks related to global initiatives.
• Assist in the uniform dispatch process, collaborating with partners in Paris.
• Create PowerPoint presentations for After Sales training sessions.
• Work with the Client Development team to streamline the special-order process.
• Conduct competitive market research to identify new repair vendors.
• Compile meeting recaps and assist with special projects for After Sales and Client Services.

• Currently enrolled in an Associates, Bachelor’s, or Master’s Degree program.
• Previous internship experience in fashion or luxury is a plus.
• Ability to prioritize and multi-task in a complex work environment.
• Strong organizational and follow-through skills.
• Proficiency in Excel, PowerPoint, and Microsoft Word.
• Ability to maintain confidentiality and professionalism with sensitive information.