Alterationist

Summary

The Alterationist fits, pins, marks and alters garments to client specifications, delivering high quality work on or before promised dates while providing expert guidance on cut and fit and partnering with sales associates to ensure client satisfaction.

Responsibilities

• Measure clients to determine scope of work
• Pin and mark garments appropriate to fabric and fit
• Complete alterations to the highest technical standard
• Deliver completed garments by promised dates
• Inform clients of alteration charges per current price list
• Confirm and communicate promise dates for completed alterations
• Partner professionally with Sales Associates to create client satisfaction
• Maintain department cleanliness and report supply or equipment needs
• Follow health safety privacy and cyber security policies

Requirements

• Tailoring or seamstress technical training or equivalent
• Minimum 2 years experience in a similar capacity
• Previous experience altering luxury fabrications
• Ability to communicate comfortably in English or French
• Attention to detail and commitment to meeting department objectives