Alterations Associate - Huntington

Summary

The Alterations Associate performs garment alteration and tailoring services for customers in-store. This role delivers high-quality workmanship, fits garments to customer specifications, and supports sales associates to ensure timely pickups. Works primarily in the store tailoring workroom and on the sales floor as needed.

Responsibilities

• Perform alterations such as hemming, taking in/out seams, shortening sleeves, and other garment adjustments to meet fit specifications.
• Measure customers, mark garments, operate sewing machines and perform hand-finishing and pressing as required.
• Manage work order tracking, prioritize alterations to meet promised pickup dates, and inspect finished items for quality.
• Communicate with customers and sales staff about fit, timelines, and price estimates for alterations.
• Maintain an organized, clean workroom and ensure proper care of tools and equipment.

Requirements

• 2+ years of professional tailoring or alterations experience with a strong portfolio of work.
• Proficiency with industrial sewing machines, pressing equipment, and hand-sewing techniques across a variety of fabrics.
• Strong attention to detail, good time-management skills, and ability to meet quality and production standards.
• Good customer service and communication skills, with the ability to collaborate with sales associates.