SummaryThe Alterations Associate at Saks Fifth Avenue in Boca Raton will be a key member of the tailoring team, providing exceptional customer service and tailoring expertise. This role requires a strong technical background and the ability to perform alterations on a wide range of garments.
Responsibilities- Model all Saks Fifth Avenue Customer Service Principles.
- Focus on achieving and exceeding individual performance and productivity goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
- Follow all Saks Fifth Avenue policies and procedures.
- Follow all alteration workroom policies and Tailor procedures.
- Utilize expertise to make alterations decisions during customer fittings.
- Focus on providing an exceptional customer experience.
- Maintain a clean and safe work environment.
- Support company/store and department initiatives.
- Ad hoc responsibilities as needed.
Requirements- Minimum 3 years fitting and tailoring experience in high-end merchandise.
- Ability to fit and perform alterations on a wide range of garments.
- Strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes, etc. is desired.
- Ability to use all standard sewing, pressing, and spotting equipment.
- Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather.
- Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
- High school graduate or equivalent preferred.
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