SummaryAs an Alterations Specialist at CHANEL Tysons Galleria, you will be responsible for producing high-quality, altered merchandise within established time frame standards. You will play a vital role in providing excellent service, establishing and maintaining customer relationships, and working effectively with the associates and management team in the boutique.
Responsibilities- Uphold production standards to deliver the ultimate CHANEL experience to the client.
- Properly fit each garment with clients and alter a wide range of garments.
- Organize and maintain client-owned pieces in line with CHANEL expectations.
- Interact with clients to suggest styling and fitting advice.
- Maintain up-to-date knowledge of alteration techniques specific to CHANEL.
- Ensure sewing machines and other equipment are in proper working order.
- Build positive team relationships throughout the boutique.
- Alter or repair clients' garments, including hemming, mending, lengthening, and adjusting seams.
- Fit garments on clients to determine necessary alterations.
- Construct garments according to clients’ specifications.
- Label clients' garments and record required alterations.
- Communicate with clients to determine their specifications and preferences.
- Use irons and pressing machines to remove creases on garments.
Requirements- Minimum 5 years of alterations experience in a luxury retail environment.
- Sound knowledge of various fabrics and sewing techniques.
- Ability to work under time constraints.
- Effective communication skills.
- Exceptional client service skills.
- Detail-oriented.
- Minimum High School Diploma.
- Ability to lift 15 lb.
- Flexible schedule with availability for late nights, weekends, and some holidays.
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