Alterations - Store Support - King Of Prussia

Summary

Provide customer-focused alterations and store support in a fast-paced retail environment. Assist customers with transactions and alteration needs while collaborating with the Alterations and Store Team to deliver timely, high-quality service. Use store technology and standard alterations equipment to manage workflows and resolve customer issues effectively.

Responsibilities

• Assist customers with a variety of transactions and alteration requests.
• Manage and organize alteration orders using store technology and systems.
• Collaborate with team members to meet customer expectations and department goals.
• Defuse customer situations and deliver timely resolutions.
• Operate standard alterations equipment safely and accurately.
• Prioritize multiple tasks and customer requests in a fast-paced environment.
• Foster positive relationships with customers, peers and leadership.

Requirements

• Strong customer service orientation with problem solving skills.
• Proficiency with MS Windows iOS and Android operating systems.
• Clear effective communication and strong interpersonal skills.
• Ability to stay organized and prioritize tasks.
• Willingness to learn and safely operate alterations equipment.
• Ability to work a flexible schedule based on department needs.