Area Manager Facilities

Summary

The Area Manager Facilities leads facility management across multiple locations, driving safety culture, overseeing technicians and vendors, and ensuring timely maintenance and repairs to support operations and customer satisfaction. This role builds relationships with site leadership and partners, manages contracts, and implements standard operating procedures and preventive maintenance programs. The manager responds to emergencies and supports operational goals including store sales and fulfillment performance.

Responsibilities

• Establish and promote a safety first culture across the portfolio including subcontractors and suppliers
• Manage performance of technicians vendors and suppliers across multiple locations
• Coordinate with site leads regional leadership and property management to deliver FM services
• Uphold contract terms and ensure proper delivery of goods and services
• Ensure completion of planned preventive maintenance on critical and non critical equipment
• Develop and implement standard operating procedures and preventive maintenance schedules
• Act as point of contact for occupants landlords and business partners for FM activities
• Respond to emergency calls and support incident resolution
• Support business objectives by driving operational goals such as sales volume and fulfillment timeliness

Requirements

• Minimum 5 years experience as a Facilities Manager or equivalent
• Bachelor's degree or equivalent education preferred
• Proven knowledge of building mechanical and electrical systems including MEP
• Experience using CMMS systems with planning scheduling and reporting
• Experience managing remote teams and third party contracted services
• Strong analytical problem solving and negotiation skills
• Proficiency in MS Office with demonstrated Excel and Outlook abilities
• Demonstrated communication skills written and verbal including conflict resolution
• Six Sigma Lean TPC or other operational excellence certification a plus