Area Manager of Stores

As an Area Manager of Stores at KREWE, you will be a key leader in our In Person Leadership Team, responsible for driving sales and ensuring exceptional customer experiences across multiple store locations. Based in New Orleans, LA, this full-time role requires travel 50% of the year to support brand growth and store operations.

• Deliver sales goals and bottom-line profits across designated fleet of stores.
• Utilize KREWE tools and best practices to achieve sales goals and foster a culture of excellence.
• Ensure exceptional KREWE Guest Experience, brand standards, and operational processes are consistently executed at the highest level.
• Lead the opening of new KREWE locations and activation of temporary residencies to support brand growth.
• Define and execute short- and long-term strategies to drive sales growth across the territory.
• Assist Store Managers with building out a strategic calendar of events that generates brand awareness and incremental revenue.
• Build community relationships and partnerships within each market to strengthen brand presence and drive incremental traffic and revenue to stores.
• Partner with our Director of Stores and Training + Talent Manager to implement scalable coaching, development, and performance management tools to consistently level-up our teams.
• Recruit, hire, and develop top talent to deliver exceptional in-person experiences.
• Manage and develop retail teams, ensuring seamless customer journeys and high service standards.
• Communicate with store teams on sales performance, marketing campaigns, and operations.
• Analyze sales data to identify trends, improve product performance, and maximize profit margins.
• Maintain brand standards in store presentation and customer service to create a premium experience.

• 5+ years of senior leadership experience in multi-unit luxury retail.
• Strong business acumen skillset and drive for delivering sales goals.
• Strong leadership skills with the ability to inspire and motivate teams.
• Excellent analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Expertise in multi-unit retail operations, with a focus on luxury fashion, apparel, or eyewear.
• Proven ability to lead diverse teams positively and effectively across cultures and functions.
• High visual and brand standards, with sharp attention to detail and a strong understanding of personal style.
• Passionate about eyewear, fashion, and culture, with an appreciation for KREWE’s role in the industry.
• Excellent customer service skills and ability to lead remote teams to deliver an impeccable client journey.
• Familiar with best practices and emerging software, including POS systems, to support operational excellence.
• Motivated self-starter with exceptional time management skills, thriving under pressure in fast-paced environments.
• Excellent Excel and Google Suite skills is a must.
• Ability to travel 50% of the time.