SummaryAs an Area Manager of Stores at KREWE, you will be a key leader in our In Person Leadership Team, responsible for driving sales and ensuring exceptional customer experiences across multiple store locations. Based in New Orleans, LA, this full-time role requires travel 50% of the year to support brand growth and store operations.
Responsibilities- Deliver sales goals and bottom-line profits across designated fleet of stores.
- Utilize KREWE tools and best practices to achieve sales goals and foster a culture of excellence.
- Ensure exceptional KREWE Guest Experience, brand standards, and operational processes are consistently executed at the highest level.
- Lead the opening of new KREWE locations and activation of temporary residencies to support brand growth.
- Define and execute short- and long-term strategies to drive sales growth across the territory.
- Assist Store Managers with building out a strategic calendar of events that generates brand awareness and incremental revenue.
- Build community relationships and partnerships within each market to strengthen brand presence and drive incremental traffic and revenue to stores.
- Partner with our Director of Stores and Training + Talent Manager to implement scalable coaching, development, and performance management tools to consistently level-up our teams.
- Recruit, hire, and develop top talent to deliver exceptional in-person experiences.
- Manage and develop retail teams, ensuring seamless customer journeys and high service standards.
- Communicate with store teams on sales performance, marketing campaigns, and operations.
- Analyze sales data to identify trends, improve product performance, and maximize profit margins.
- Maintain brand standards in store presentation and customer service to create a premium experience.
Requirements- 5+ years of senior leadership experience in multi-unit luxury retail.
- Strong business acumen skillset and drive for delivering sales goals.
- Strong leadership skills with the ability to inspire and motivate teams.
- Excellent analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Expertise in multi-unit retail operations, with a focus on luxury fashion, apparel, or eyewear.
- Proven ability to lead diverse teams positively and effectively across cultures and functions.
- High visual and brand standards, with sharp attention to detail and a strong understanding of personal style.
- Passionate about eyewear, fashion, and culture, with an appreciation for KREWE’s role in the industry.
- Excellent customer service skills and ability to lead remote teams to deliver an impeccable client journey.
- Familiar with best practices and emerging software, including POS systems, to support operational excellence.
- Motivated self-starter with exceptional time management skills, thriving under pressure in fast-paced environments.
- Excellent Excel and Google Suite skills is a must.
- Ability to travel 50% of the time.
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