Asset Protection - Agent

As an Asset Protection Agent at Old Orchard Center, you will play a crucial role in safeguarding our customers, team members, and merchandise. You will work closely with the Emergency Response Team to handle emergencies and protect company assets by mitigating risks and resolving theft incidents.

• Conduct quality apprehensions in high shrinkage areas while adhering to policies and procedures.
• Identify theft trends using technology and surveillance tactics.
• Implement action plans to drive a shrinkage reduction culture.
• Support internal theft investigations through various methods.
• Monitor theft activity using video systems and RFID data.
• Maintain safety and security by responding to and reporting incidents.
• Lead security audits and participate in store meetings.
• Serve as a member of the Emergency Response Team and participate in training.
• Prepare reports for high-profile incidents and testify in court when required.
• Build partnerships with store leaders, neighboring retailers, and law enforcement.

• Experience in investigative, asset protection, and security procedures preferred.
• Ability to make decisions and use good judgment in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and handle aggressive behavior calmly.
• Flexibility to work a schedule based on business needs.
• Meet state and local licensing requirements.