SummaryAs an Asset Protection Agent at The Oaks, you will play a crucial role in safeguarding our customers, team members, and brand assets. You will collaborate with the store Emergency Response Team to manage emergencies and protect company profits by mitigating shrinkage risks and resolving theft incidents.
Responsibilities- Resolve theft by conducting quality apprehensions in high shrinkage areas while adhering to policies and procedures.
- Identify theft trends using technology, reporting, and surveillance tactics.
- Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
- Support internal theft investigations through exception-based reporting and surveillance systems.
- Use video systems to monitor theft activity and support investigations.
- Maintain safety and security by responding to and reporting all store security and emergency incidents.
- Lead security audits and participate in store meetings and shrinkage awareness efforts.
- Serve as a member of the store Emergency Response Team and participate in emergency response training.
- Prepare and submit reports for high-profile incidents and investigations.
- Testify in court when required for criminal and civil cases.
- Build partnerships with store leaders, neighboring retailers, and local law enforcement.
Requirements- Ability to make decisions and use good judgment in a fast-paced environment.
- Strong verbal and written communication skills.
- Good interpersonal skills and ability to maintain confidentiality.
- Calm demeanor when dealing with safety issues and aggressive behavior.
- Accountability, initiative, and high level of ownership.
- Flexible schedule based on business needs.
- Meet state and local licensing requirements.
- Experience in investigative, asset protection, and security procedures preferred.
We have summarized this job description for you, click apply to see more details from the employer.
