Asset Protection Assistant Manager

As an Asset Protection Assistant Manager at our Austin location, you will play a crucial role in safeguarding our assets and ensuring a secure environment for both customers and associates. Reporting to the Senior Retail Performance and Store Operations Manager, you will work on-site to support store efforts in maximizing sales by protecting people, products, and profits.

• Assist with recruiting, training, and development of loss prevention staff.
• Manage loss prevention training standards.
• Review shortage results and develop effective shortage control and profit protection programs.
• Coordinate and conduct an effective loss prevention audit program.
• Coordinate and communicate associate education and awareness programs to promote profit protection and support company initiatives.
• Enforce Merchandise Protection Standards.
• Manage alarm system, contact list, and testing.
• Assist with associate investigative and policy violation interviews.
• Promote and provide a safe environment for customers and associates.
• Maintain crisis management and emergency preparedness programs.
• Inspect, review, and audit key areas as outlined in Merchandise Protection Standards and store audit program.

• Experience in Loss Prevention/Asset Protection.
• A customer-focused mindset.
• Effective verbal and email communication skills.
• Basic proficiency with computer software.
• Investigative and conflict management skills.
• Ability to respond to changes in direction or unexpected situations.
• Flexibility to work a schedule based on store needs.