SummaryAs an Asset Protection Assistant Manager at our Austin location, you will play a crucial role in safeguarding our assets and ensuring a secure environment for both customers and associates. Reporting to the Senior Retail Performance and Store Operations Manager, you will work on-site to support store efforts in maximizing sales by protecting people, products, and profits.
Responsibilities- Assist with recruiting, training, and development of loss prevention staff.
- Manage loss prevention training standards.
- Review shortage results and develop effective shortage control and profit protection programs.
- Coordinate and conduct an effective loss prevention audit program.
- Coordinate and communicate associate education and awareness programs to promote profit protection and support company initiatives.
- Enforce Merchandise Protection Standards.
- Manage alarm system, contact list, and testing.
- Assist with associate investigative and policy violation interviews.
- Promote and provide a safe environment for customers and associates.
- Maintain crisis management and emergency preparedness programs.
- Inspect, review, and audit key areas as outlined in Merchandise Protection Standards and store audit program.
Requirements- Experience in Loss Prevention/Asset Protection.
- A customer-focused mindset.
- Effective verbal and email communication skills.
- Basic proficiency with computer software.
- Investigative and conflict management skills.
- Ability to respond to changes in direction or unexpected situations.
- Flexibility to work a schedule based on store needs.
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