Summary
Responsible for detecting, deterring and addressing customer and associate activity that could result in loss to the company while ensuring a safe environment for customers, associates and vendors. Promotes compliance with theft prevention, safety and inventory control policies and supports training and awareness initiatives across the store.
Responsibilities
- Conduct surveillance and apprehension of external theft suspects following company guidelines
- Operate and monitor store security systems including CCTV
- Assist with internal theft investigations under direction of asset protection management
- Monitor facility and store access to deter unauthorized removal of assets
- Complete incident, investigation and audit reports accurately and timely
- Maintain relationships with local law enforcement and mall security and represent company in related proceedings
- Assist in inventory planning, execution and reconciliation
- Develop and execute shrink action plans and awareness programs with store management
Requirements
- Several years of retail experience preferred
- High school diploma or equivalent
- Complete pre-hire requirements including background check
- Strong verbal and written communication skills and basic computer skills
- Working knowledge of CCTV monitoring systems preferred
- Ability to stand and walk sales floor for extended periods and lift or move items up to 20 lbs or greater as needed
- Ability to work day or evening hours including weekends and holidays and meet licensing requirements as applicable
