SummaryThe Asset Protection Coordinator (APC) at Ralph Lauren is responsible for detecting, apprehending, or deterring activities that could result in a loss to the company. The role involves ensuring a safe environment for customers, associates, and vendors, and promoting compliance with theft prevention, safety, and inventory control policies. The APC reports to the AP Manager or AP Lead.
Responsibilities- Ensure safety of all customers and associates by promoting compliance with safety policies and procedures.
- Conduct surveillance and apprehension of external theft suspects following company guidelines.
- Operate and monitor store security systems, including CCTV.
- Assist in internal theft investigations under the direction of the APM/AP Lead.
- Monitor facility access to deter unauthorized removal of company assets.
- Complete audits of operational, safety, and inventory control procedures.
- Maintain relationships with local law enforcement and mall security.
- Complete incident and investigation reports accurately and timely.
- Assist in planning, execution, and reconciliation of inventory.
- Develop partnerships with store management and associates to raise awareness of shrink issues and asset protection programs.
Requirements- 1-2 years experience within a retail environment preferred.
- High School diploma or equivalent required.
- Strong verbal and written communication skills.
- Basic computer skills, including Microsoft Windows and Excel.
- Working knowledge of CCTV monitoring systems preferred.
- Ability to preserve confidentiality of information.
- Willingness to work day or evening hours, including weekends and holidays.
- Ability to make quick, sound decisions in time-sensitive situations.
- Willingness to stand and walk the sales floor for 6-8 hours per shift and lift/move objects 20lbs or greater as needed.
- Must satisfy all licensing requirements as required by state or local jurisdiction.
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