SummaryAs an Asset Protection Field Supervisor, you will play a crucial role in safeguarding the assets of the company, including merchandise, money, property, and the welfare of customers and associates in your assigned geographical area. You will work to identify and mitigate internal and external problems that negatively affect assigned locations.
Responsibilities- Drive shrink reduction programs and activities in the assigned area.
- Prepare stores and support the physical inventory process.
- Assist in projects that prevent or eliminate fraud and operational deficiencies.
- Conduct assessments to identify internal dishonesty, operational problems, and training needs.
- Conduct shrink surveys and Business Evaluations in focus locations.
- Manage the delivery and execution of Asset Protection training programs.
- Work with store teams to correct operational problems and training needs.
- Complete internal investigations and assist with external investigations.
- Respond to external incidents and represent the organization in court cases when necessary.
- Act as a liaison between law enforcement, Asset Protection, Human Resources, and Operations.
- Monitor and review incident reports for patterns of loss or training opportunities.
- Partner with Law Enforcement to expedite apprehension and prosecution of suspects.
- Check for compliance of all physical security devices and procedures when visiting stores.
- Supervise the Asset Protection Coordinator program, including recruiting, training, and scheduling.
Requirements- College degree or equivalent experience.
- 3-5 years of Security/Loss Prevention experience.
- 1-2 years of Investigations/ORC experience.
- Ability to provide direction, motivate, and train associates.
- Knowledge of Store Retail Operations.
- Excellent written and verbal communication skills.
- Strong knowledge of Physical Security Equipment (alarms, CCTV, EAS).
- Strong interpersonal skills.
- Resourceful and results-driven.
- Strong computer skills, including ability to navigate social media platforms.
- Flexible to work non-traditional hours including evenings, weekends, and holidays.
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