SummaryAs an Asset Protection Agent at King of Prussia, you will play a crucial role in safeguarding our customers, teams, and brand. You will work closely with the store Emergency Response Team to handle emergencies and protect company profits by mitigating shrinkage risks and resolving theft incidents.
Responsibilities- Resolve theft incidents using good judgment and conduct quality apprehensions in high shrinkage areas.
- Identify theft trends through technology, reporting, and surveillance tactics.
- Implement action plans and merchandise protection standards to drive a shrinkage reduction culture.
- Support internal theft investigations through exception-based reporting and surveillance systems.
- Use video systems to monitor theft activity and support investigations.
- Maintain safety and security of customers, employees, and store by responding to security and emergency incidents.
- Lead security audits and participate in store meetings and shrinkage awareness efforts.
- Serve as a member of the store Emergency Response Team and participate in emergency response training.
- Prepare and submit reports for high-profile incidents and investigations.
- Testify in court for criminal and/or civil cases as needed.
- Build partnerships with store leaders, neighboring retailers, and local law enforcement.
Requirements- Ability to make decisions and use good judgment in a fast-paced environment.
- Strong verbal and written communication skills.
- Good interpersonal skills and ability to maintain confidentiality.
- Calm demeanor when dealing with safety issues and aggressive behavior.
- Accountability, initiative, and high level of ownership.
- Flexible schedule based on business needs.
- Meet state and local licensing requirements.
- Experience in investigative, asset protection, and security procedures preferred.
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