Summary
The Asset Protection Manager establishes and maintains the Asset Protection Program for assigned stores, traveling as needed within the area. This role partners with store and corporate teams to protect assets including property, merchandise, cash, and associates through investigations, audits, training, and operational oversight.
Responsibilities
- Identify, investigate and resolve theft and fraud activity using surveillance and audits
- Conduct operational audits and manage the Asset Protection monthly awareness program
- Provide Asset Protection orientation and ongoing training to store staff
- Perform daily perimeter walks to identify theft, security, or safety opportunities
- Respond to alarm calls and review weekly alarm reports
- Manage inventory processes and investigate discrepancies with Store Management and Inventory Control
- Recruit, train, schedule and supervise AP staff where applicable
- Develop and maintain partnerships with store management, law enforcement, mall security and corporate partners
- Support event preparation including permits, guard coverage and escorts when applicable
Requirements
- Minimum 3 years of retail asset protection experience
- Experience in multi-store environments with demonstrated investigative skills
- Ability to use analytic data to drive performance and risk management
- Experience executing comprehensive audit and assessment programs
- Proven ability to develop and deliver training and awareness programs
- Wicklander Zulawski training or commensurate interview experience
- CFI eligible and LPQ eligible in relevant markets
- Bachelor's degree or equivalent work experience
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