SummaryThe Asset Protection Manager is responsible for establishing and maintaining all aspects of an Asset Protection Program in their assigned stores. This role involves working closely with store management teams to protect company assets, including property, merchandise, cash, and associates, through theft investigations, operational audits, and employee awareness training.
Responsibilities- Promote and adhere to all company policies and procedures, including the Asset Protection Code of Conduct and Employee Handbook.
- Identify, investigate, and resolve theft and fraud activities using surveillance and procedural audits.
- Utilize company tools and resources to manage internal losses.
- Ensure compliance with company safety policies and report deficiencies to management.
- Develop partnerships with store management, law enforcement, and corporate partners.
- Provide expertise and training in operational areas of asset protection.
- Conduct asset protection store orientation and awareness training.
- Perform daily perimeter walks and audits for theft and safety opportunities.
- Manage inventory processes and ensure accuracy.
- Recruit, train, schedule, and supervise asset protection staff.
- Respond to alarm calls and investigate issues as needed.
- Collaborate with store management and inventory control to resolve discrepancies.
Requirements- Minimum of 3 years of experience in retail asset protection, with multi-store or specialty experience preferred.
- Wicklander-Zulawski certification or equivalent interview experience preferred.
- Bachelor’s degree or equivalent work experience.
- Strong time management and multitasking skills.
- Excellent written and verbal communication skills.
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